GP Strategies Modern Apprenticeships

Part-Time Virtual Training Producer

GP Strategies Modern Apprenticeships

part-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • The individual on the Virtual Classroom Team is responsible for providing technical coordination and support before and during the virtual classroom session
  • The producer shall be responsible for the operation of the virtual classroom technical platform to deliver classes according to the various delivery methods
  • The producer will produce VILT sessions including the following tasks: manage interactive tools such as whiteboards, breakout rooms, and polls, answer learner questions, create and distribute links, troubleshoot issues, take attendance, manage chat, advance slides, support facilitator with activities and instructions

Requirements

  • Exceptional customer client service skills and a technical aptitude
  • Technical knowledge of WebEx, MS Teams, Zoom or similar training platform that enables the delivery of virtual classroom courses
  • Ability to provide high quality operational and communication capabilities to enable seamless information transfer between Instructors, and service provider
  • Ability to provide support staff to provide technical support to any students joining the session one hour before a class session; and respond to all non-urgent items related to scheduled class sessions in less than 24 hours.
Benefits
  • exceptional customer client service skills
  • technical aptitude
  • technical knowledge of WebEx, MS Teams, Zoom or similar training platform
  • ability to provide high quality operational and communication capabilities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer servicetechnical aptitudeoperational capabilitiescommunication capabilities