Junior Learning Management System (LMS) Administrator
GP Strategies Corporation
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Provide data entry, administrative and service support to customers by transacting requests in the Learning Management System.
- Learning Activity / Training Plan Management
- Create learning activities
- Modify learning activity properties
- Inactivate learning activities
- Training Assignment
- Assign and unassign learners
- Add and remove learning activities from assignment vehicles
- Inactivate Assignment Vehicles
- Catalog Management
- Add learning activities
- Maintain learning activities
- Delete learning activities
- Session Management
- Schedule class & sessions
- Instructor confirmation
- Location confirmation
- Cancel class/sessions
- Roster Management
- Manage waitlist
- Cancel student enrollment
- Substitute students
- Reschedule students
- Student registration (Student Registration, Batch Enrollment)
- Management of Automated Document Loader Solution
- Review and resolve errors
- Help desk ticket resolution and phone call support
- Assist with LMS reporting for Audit/Inspection support
- Reporting – Managed Reports, Customized Reports
- Evaluations/Surveys (MTM) – set up data entry, reporting
- Role Request Management
- Create and route Role Requests for LMS and reporting
Requirements
- 2+ years work experience within a customer service field utilizing hands-on use of computers, data entry, Internet, and email
- High school diploma required; college degree preferred
- SumTotal knowledge preferred
- Experience working in the pharmaceutical/life sciences industry preferred
Benefits
- Health insurance
- 401(k) retirement plan
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrylearning management systemtraining plan managementcatalog managementsession managementroster managementreportingevaluationsautomated document loadercustomer service
Soft skills
administrative supportservice supportproblem resolutioncommunicationorganizational skills