GP Strategies Corporation

Part-Time Virtual Producer

GP Strategies Corporation

part-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • The individual on the Virtual Classroom Team is responsible for providing technical coordination and support before and during the virtual classroom session.
  • The producer shall be responsible for the operation of the virtual classroom technical platform to deliver classes according to the various delivery methods.
  • The producer will produce VILT sessions including the following tasks: manage interactive tools such as whiteboards, breakout rooms, and polls, answer learner questions, create and distribute links, troubleshoot issues, manage chat, advance slides, support facilitator with activities and instructions.

Requirements

  • Exceptional customer client service skills and a technical aptitude
  • Technical knowledge of WebEx, MS Teams, Zoom or similar Training platform that enables the delivery of virtual classroom courses
  • Ability to provide high quality operational and communication capabilities to enable seamless information transfer between Instructors, and service provider.
  • Ability to provide support staff to provide technical support to any students joining the session one hour before a class session; and respond to all non-urgent items related to scheduled class sessions in less than 24 hours.
Benefits
  • 2 - 10

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical coordinationtroubleshootingoperational supportcommunication capabilities
Soft skills
customer servicetechnical aptitudehigh quality communication