IT Specialist

GovWorx

IT Specialist managing GovWorx's IT infrastructure and employee support operations. Responsible for endpoint management and maintaining system reliability.

Posted 7/9/2026full-timeDenver • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $100,000 per yearWebsite

Tech Stack

Tools & technologies

JamfMacOSPython

About the role

Key responsibilities & impact

Own hardware and software lifecycle management: procurement, deployment, inventory, and secure decommissioning.
Administer endpoint management platforms (Jamf for macOS, Intune for Windows): configuration profiles, provisioning, patching, and compliance enforcement, in coordination with security-defined baselines.
Execute day-to-day identity lifecycle tasks, such as user provisioning/deprovisioning, group and license management, within the IAM framework (Okta) per policy.
Maintain and optimize core SaaS, collaboration, and productivity platforms (email, file storage, communication tools) for reliability and scalability.
Serve as the primary point of contact for employee IT support and troubleshooting; triage and resolve hardware, software, and access issues.
Maintain and regularly test backup, continuity, and disaster recovery processes for core IT systems.
Maintain system diagrams, runbooks, SOPs, and internal knowledge articles for IT operations.
Manage relationships and renewals with IT vendors and SaaS providers; track licensing and spend.
Support new-hire onboarding and offboarding logistics: equipment setup, account provisioning, and access removal.
Maintain inventory of SaaS applications and internal software; flag and escalate shadow IT or unmanaged tools for remediation per policy.
Assist with evidence collection and documentation for compliance audits when requested, without owning the compliance program.
Evaluate internal software requests, renewals, and usage patterns to ensure cost-effective utilization, eliminate duplicative tools, and promote standardized platforms where appropriate.

Requirements

What you’ll need

3+ years of experience in IT support, systems administration, or infrastructure engineering.
Hands-on experience with endpoint management tools (Jamf, Intune, or equivalent MDM platforms).
Working familiarity with identity/SSO platforms (Okta or equivalent) from a day-to-day administration standpoint (not architecture).
Experience administering core SaaS and collaboration platforms (Google Workspace, Microsoft 365, Slack, or similar).
Comfortable working with limited documentation; strong troubleshooting and independent problem-solving skills.
Ability to write basic scripts or automation (Python, PowerShell, Bash, or equivalent) for operational efficiency.
Strong written and verbal communication; able to support non-technical employees effectively.
U.S. citizen or authorized to work in the United States.
Must pass FBI fingerprint and background check in multiple states.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Endpoint ManagementIdentity Lifecycle ManagementSaaS AdministrationBasic ScriptingTroubleshootingInventory ManagementBackup and Disaster RecoveryCompliance DocumentationUser ProvisioningConfiguration Management

Soft Skills

Strong CommunicationProblem-SolvingIndependent WorkTriage and Resolution