Network VPN SME

Government of Alberta

Network VPN SME driving lifecycle delivery and support for enterprise network services in Alberta. Collaborating with vendors and internal teams to enhance service performance and security.

Posted 6/9/2026full-timeEdmonton • 🇨🇦 CanadaLead💰 CA$100,407 - CA$132,993 per yearWebsite

About the role

Key responsibilities & impact

Act as SME and service owner for enterprise network services, overseeing full lifecycle delivery, operations, and continuous improvement.
Plan, implement, and govern service changes while proactively managing risks, incidents, and service performance.
Provide advanced operational support, on‑call coverage, and continuous maintenance to ensure stable, secure, and high‑performing services.
Lead or contribute to projects and agile initiatives, defining technical requirements and delivering outcomes aligned with ITIL standards.
Develop, maintain, and enhance system reporting, documentation, and administrative standards to support service transparency and governance.
Partner with clients, vendors, and internal teams to resolve issues, improve services, and meet business objectives.
Provide leadership, mentoring, and task assignment to junior analysts, supporting skill development and team capacity.
Stay current with emerging technologies, contributing to service modernization, testing, and adoption across the GoA environment.

Requirements

What you’ll need

University graduation in Computer Science, Information Technology or a related field.
Minimum of 4 years of experience in Networking.
Thorough knowledge of computer science concepts and methodologies across software, infrastructure, networking, systems management, and enterprise platforms.
Strong hands‑on experience with network routing protocols (OSPF, BGP, EIGRP), SD‑WAN technologies, and enterprise network architecture design, implementation, and full-service lifecycle management.
Great understanding of remote access technologies such as SSE solutions, client agent-based VPN such as Cisco Secure Client, and similar technologies.
Experienced with supporting a Wireless implementation, including diagnosing connectivity and performance concerns.
Demonstrated experience designing, implementing, and maintaining enterprise‑scale network services, including responsibility for new service development and lifecycle oversight.
Proven ability to plan, develop, and coordinate projects at the departmental or cross‑ministry level while meeting timelines and delivery expectations.
Ability to work effectively in a team environment, lead initiatives, mentor junior staff, and operate successfully under deadline constraints.
Strong written and verbal communication skills to explain technical concepts, consult with stakeholders, and provide clear guidance and recommendations.

Benefits

Comp & perks

Positive workplace culture and work-life balance
Leadership and mentorship programs
Public Service Pension Plan (PSPP)
Management Employees Pension Plan (MEPP)
Professional learning and development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

network routing protocolsOSPFBGPEIGRPSD-WAN technologiesenterprise network architecture designservice lifecycle managementremote access technologiesVPNwireless implementation

Soft Skills

leadershipmentoringtask assignmentteam collaborationproject coordinationcommunicationproblem-solvingconsultationstakeholder engagementtime management