Senior Systems Software Developer
GovCIO
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $94,150 - $132,600 per year
Job Level
Senior
About the role
- Provide technical support for computers and associated networks
- Install, troubleshoot, service, and repair personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors
- Provide personal computer, hardware, and software support; install attendant software
- Connect personal computers and terminals to existing data networks
- Maintain network diagrams and circuit records
- Maintain trouble logs
- Instruct users in the use of personal computers and networks
- Investigate information, network, and communications needs of users, and make recommendations regarding software and hardware purchases
- Perform basic PC, PBX, and network software programming
- Confer with staff, users, and management to establish requirements for new systems or modifications
- Install and perform minor repairs to hardware, software, and peripheral equipment
- Answer questions or resolve computer problems for clients or staff in person, via telephone or from a remote location
- Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities
- Develop training materials and procedures, and/or train users in the proper use of hardware and software
Requirements
- Bachelors Degree with 12+ years of IT experience (or commensurate experience)
- Clearance Required: Must be clearable up to an active Secret clearance
Benefits
- Employee Assistance Program (EAP)
- Corporate Discounts
- Learning & Development platform, to include certification preparation content
- Training, Education and Certification Assistance (available to full-time employees)
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical supporttroubleshootingrepairnetwork programminghardware supportsoftware supportnetwork installationdata communicationcircuit records maintenancetrouble logs maintenance
Soft skills
user instructioncommunicationproblem resolutionrecommendation makingtraining development
Certifications
Bachelors DegreeSecret clearance