Customer Service Representative, Level 1
GovCIO
full-time
Posted on:
Location Type: Remote
Location: Remote • Montana • 🇺🇸 United States
Visit company websiteSalary
💰 $18 - $30 per year
Job Level
JuniorMid-Level
About the role
- Receive, comprehend, provide, and respond to routine informational inquiries and service requests through telephones, e-mail, facsimile, postal mail, and the Internet
- Provide junior computer user support for the US Coast Guard program
- Work remotely from St. Louis location (position is full remote location)
- Participate in interview and hiring process requirements including virtual interviews and biometric ID verification screening
Requirements
- High school diploma with 2 years (or commensurate experience)
- Must be clearable up to an active Secret clearance
- Receives, comprehends, provides, and responds to routine informational inquiries and service requests via telephone, e-mail, facsimile, postal mail, and the Internet
- Background check including: Criminal history (past 7 years), education verification, and employment history verification
Benefits
- Employee Assistance Program (EAP)
- Corporate Discounts
- Learning & Development platform, to include certification preparation content
- Training, Education and Certification Assistance (available to full-time employees)
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communicationcustomer serviceproblem-solving
Certifications
high school diplomaSecret clearance