GovCIO

Support Desk Analyst – Financial Systems

GovCIO

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $47,000 - $60,000 per year

Tech Stack

ITSM

About the role

  • Provide support for Judiciary-unique financial management software applications
  • Utilize ITSM tool to create or track issues/requests
  • Provide timely updates to tickets
  • Perform remote troubleshooting
  • Ensure proper recording, documentation, and closure for each issue

Requirements

  • Bachelor's with 2-5 years (or commensurate experience)
  • Minimum 2 years of IT work experience
  • Strong understanding of troubleshooting IT issues
  • Good verbal and written communication skills
  • Clearance Required: Must be able to acquire and maintain an AOUSC Public Trust
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
financial management softwaretroubleshootingITSM
Soft skills
communication
Certifications
AOUSC Public Trust