GovCIO

Network Reliability Engineer

GovCIO

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $90,000 - $120,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AWSAzureCloudCyber SecurityDNSJavaLinuxMySQLPerlPHPPythonShell ScriptingTCP/IP

About the role

  • Support, maintain, optimize, monitor, and participate in troubleshooting efforts for a mature network environment for a large Government Agency.
  • Perform Incident Response support by monitoring ticket system and taking appropriate actions on network related Incidents.
  • Manage, maintain, and support existing SolarWinds instance which monitors and generates alerts for network equipment.
  • Manage, maintain, and support existing interactive webpage dashboards through programming and database calls to SolarWinds and various other systems utilizing SWQL Studio.
  • Participate in troubleshooting sessions involving connectivity issues for infrastructure and applications by using SolarWinds and/or analyzing packet capture data, syslogs and related log data.
  • Use network diagnostic tools to reduce outage times by quickly identifying network related anomalies and issues.
  • Generate root cause analysis for issues diagnosed on the network.
  • Use network diagnostic tools to proactively address network anomalies and issues as well as optimize network performance.
  • Develop and maintain technical documentation as it pertains to the systems being managed.
  • Ensure compliance with security standards, policies, and best practices for IT systems and data protection.
  • Train and mentor internal teams on efficiencies gained by utilizing SolarWinds to monitor and diagnose network anomalies and issues.

Requirements

  • 5+ years of experience in monitoring and managing network equipment.
  • Experience with Incident and Request ticketing systems.
  • Strong knowledge and experience with SolarWinds and related dashboard activities.
  • Strong knowledge of networking protocols (TCP/IP, HTTP/HTTPS, DNS, etc.).
  • Solid knowledge of SNMP as it relates to SolarWinds implementations.
  • Solid network and cybersecurity fundamentals knowledge.
  • Fundamental knowledge of MPLS and WAN routing principles.
  • Fundamental knowledge of IPv4 and IPv6 protocols.
  • Basic understanding of Red Hat Enterprise Linux (RHEL 8/9) to administer Apache2 web server.
  • Basic understanding of Application Programming Interface (API) utilization to extract performance and informational data from various vendors.
  • Basic understanding of Bash shell scripting, Python, PHP, Perl, Java Script, MySQL database.
  • Proficiency with Microsoft Office suite.
  • Familiarity with cloud service providers (AWS, Azure, Google Cloud).
  • Familiarity with Data Center network environments.
  • Strong ability to work as part of a team, but also possess the drive and ability to perform duties autonomously if the project demands it.
Benefits
  • Employee Assistance Program (EAP)
  • Corporate Discounts
  • Learning & Development platform, to include certification preparation content
  • Training, Education and Certification Assistance
  • Referral Bonus Program
  • Internal Mobility Program
  • Pet Insurance
  • Flexible Work Environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
network monitoringincident responseSolarWindsSWQL Studionetwork diagnostic toolsroot cause analysisnetwork protocolsSNMPBash shell scriptingPython
Soft skills
teamworkautonomymentoringcommunicationproblem-solving