GovCIO

Zscaler Engineer

GovCIO

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $100,000 - $130,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AWSAzureCloudCyber SecurityDNSFirewallsTCP/IP

About the role

  • Provide ongoing operational support, maintenance, and engineering with regards to the full Zscaler product suite (ZIA, ZPA, ZDX, ZCC) and related technologies for a currently deployed Zscaler implementation.
  • Configure and tune the system to optimize performance and/or alerting.
  • Leverage expertise and experience to actively troubleshoot complex networking and security issues related to Zscaler.
  • Provide guidance on all aspects of Zscaler network and security capabilities for the customer.
  • Ensure compliance with security standards, policies, and best practices for IT systems and data protection.
  • Collaborate with cross-functional teams to integrate Zscaler with existing network, firewalls, external vendors, and server infrastructure to deliver high-quality technical support.
  • Develop and maintain technical documentation, including network diagrams and security policies.
  • Train and mentor internal teams on Zscaler best practices and security configurations.
  • Interface with Zscaler Technical Support in the creation and resolution of issues.
  • Assist in design and implementation of Zero Trust Network Access (ZTNA) strategies using Zscaler technologies.

Requirements

  • Bachelor's degree with 5 - 8 years of network engineering experience
  • 5+ years of experience in network security, cloud security, or related fields
  • 2+ years of experience hands-on with Zscaler deployments in a professional support role
  • Experience deploying and operating ZScaler ZIA, ZTA, ZPA, and ZDX for large enterprises
  • Deep understanding of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), and Zscaler Client Connector
  • Experience with deployments and management of App Connectors and Branch Connectors
  • Familiarity with Zscaler’s cloud architecture and security services
  • Strong knowledge of networking protocols (TCP/IP, HTTP/HTTPS, DNS, etc.)
  • Solid network and cybersecurity fundamentals knowledge
  • Knowledge of cybersecurity principles and best practices
  • Familiarity with cloud service providers (AWS, Azure, Google Cloud)
  • Understanding of Trusted Internet Connections (TIC)
  • Fundamental knowledge of MPLS and WAN routing principles
  • Fundamental knowledge of IPv4 and IPv6 protocols
  • Understanding of Zero Trust principles and Secure Web Gateway (SWG) architectures
  • Strong ability to work as part of a team, but also possess the drive and ability to perform duties autonomously if the project demands it.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Zscaler Internet Access (ZIA)Zscaler Private Access (ZPA)Zscaler Client Connectornetwork securitycloud securitynetworking protocolscybersecurity principlesMPLSWAN routingZero Trust principles
Soft skills
team collaborationautonomous workmentoringtroubleshootingguidancecommunication
Certifications
Bachelor's degree