Lead UX strategy and design efforts across federal digital platforms.
Conduct user research, usability testing, and stakeholder interviews to inform design decisions.
Develop wireframes, prototypes, and user flows to visualize and iterate on design concepts.
Using tools like Figma, Adobe XD, Axure, or Sketch to create low- and high-fidelity designs.
Ensure compliance with federal accessibility standards (Section 508, WCAG).
Collaborate with developers, product managers, and federal stakeholders to align design with technical and mission requirements.
Provide expert guidance on UX best practices and human-centered design methodologies.
Requirements
Bachelor’s degree in human-Computer Interaction (HCI), Design, Computer Science, or related field.
5-8 years of experience in IT
4 years of additional relevant experience may be substituted for education
Demonstrated experience converting business processes into usable diagrams with personas documented for application development teams to quickly develop cards in Jira and software applications
Strong communication and leadership skills.
Familiarity with Jira, Confluence, and ServiceNow is a must
Proficiency in design tools such as Figma, Adobe XD, Axure, Sketch, or Balsamiq.
Strong understanding of USWDS, HTML/CSS, and front-end development principles.
Demonstrated experience with accessibility compliance and inclusive design.
Excellent communication and stakeholder engagement skills.
Familiarity with Agile/Scrum methodologies.
Benefits
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
user researchusability testingwireframingprototypinguser flowsHTMLCSSaccessibility complianceinclusive designAgile