GovCIO

UX/UI Subject Matter Expert

GovCIO

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $81,850 - $111,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AxureServiceNow

About the role

  • Lead UX strategy and design efforts across federal digital platforms.
  • Conduct user research, usability testing, and stakeholder interviews to inform design decisions.
  • Develop wireframes, prototypes, and user flows to visualize and iterate on design concepts.
  • Using tools like Figma, Adobe XD, Axure, or Sketch to create low- and high-fidelity designs.
  • Ensure compliance with federal accessibility standards (Section 508, WCAG).
  • Collaborate with developers, product managers, and federal stakeholders to align design with technical and mission requirements.
  • Provide expert guidance on UX best practices and human-centered design methodologies.

Requirements

  • Bachelor’s degree in human-Computer Interaction (HCI), Design, Computer Science, or related field.
  • 5-8 years of experience in IT
  • 4 years of additional relevant experience may be substituted for education
  • Demonstrated experience converting business processes into usable diagrams with personas documented for application development teams to quickly develop cards in Jira and software applications
  • Strong communication and leadership skills.
  • Familiarity with Jira, Confluence, and ServiceNow is a must
  • Proficiency in design tools such as Figma, Adobe XD, Axure, Sketch, or Balsamiq.
  • Strong understanding of USWDS, HTML/CSS, and front-end development principles.
  • Demonstrated experience with accessibility compliance and inclusive design.
  • Excellent communication and stakeholder engagement skills.
  • Familiarity with Agile/Scrum methodologies.
Benefits
  • Employee Assistance Program (EAP)
  • Corporate Discounts
  • Learning & Development platform, to include certification preparation content
  • Training, Education and Certification Assistance*
  • Referral Bonus Program
  • Internal Mobility Program
  • Pet Insurance
  • Flexible Work Environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
user researchusability testingwireframingprototypinguser flowsHTMLCSSaccessibility complianceinclusive designAgile
Soft skills
communicationleadershipstakeholder engagement
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