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GoTo

Staff Product Manager, Healthcare

GoTo

Staff Product Manager defining the product roadmap for GoTo Connect for Healthcare. Collaborating with cross-functional teams to deliver impactful healthcare solutions and improve product outcomes.

Posted 5/19/2026full-timeRemote • Florida, Missouri, South Carolina • 🇺🇸 United StatesLead💰 $0 - $173,000 per yearWebsite

About the role

Key responsibilities & impact
  • Define and drive the 12-month product roadmap for GoTo Connect for Healthcare, grounded in deep customer discovery, market data, and measurable business impact.
  • Partner cross-functionally with Engineering, UX/Design, Sales, Product Marketing, Customer Success, and EHR partners (e.g., Epic, Athenahealth, NextGen) to deliver differentiated, high-impact healthcare solutions.
  • Lead healthcare-focused customer discovery (interviews, advisory boards, win/loss analysis) and translate insights into clear product requirements and prioritized integration strategies.
  • Deliver meaningful product outcomes, including expanded EHR integrations, AI-powered healthcare workflows, and features that improve win rates, attach rates, and reduce churn.
  • Create compelling sales enablement assets (competitive positioning, ROI tools, workflow messaging) that empower GTM teams to win in competitive healthcare deals.

Requirements

What you’ll need
  • 5+ years of product management experience owning a roadmap and shipping SaaS products, ideally within communications, UCaaS, CCaaS, or CX platforms.
  • Deep, firsthand understanding of U.S. healthcare operations, including HIPAA, patient data handling, EHR ecosystems (e.g., Epic, Athenahealth, NextGen), and real-world clinical and front-office workflows.
  • Proven ability to drive segment-specific differentiation on a horizontal platform, with measurable business outcomes such as improved win rates, bookings growth, or reduced churn.
  • Strong strategic and analytical mindset, with the ability to prioritize, evaluate AI opportunities (e.g., voice AI, LLMs), and tie product decisions directly to revenue and market impact.
  • Exceptional cross-functional leadership with a track record of influencing without authority and thriving in high-autonomy, high-accountability environments.

Benefits

Comp & perks
  • Comprehensive health benefits
  • Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days
  • Tuition reimbursement and access to instructor-led and on-demand learning and development programs
  • The Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one-on-one wellness coaching
  • Employee-led communities and programs, including Employee Resource Groups (ERGs), GoTo Gives, and charitable matching

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
product managementSaaSEHR integrationsAI-powered workflowscompetitive positioningROI toolsworkflow messagingcustomer discoverywin/loss analysisdata analysis
Soft Skills
strategic mindsetanalytical mindsetcross-functional leadershipinfluencing without authorityhigh-autonomyhigh-accountability