GoSourcing

Project Officer

• Support the delivery of change management activities for ICT and digital initiatives, including communications, engagement activities and adoption support.
• Develop and deliver communication products that build awareness, understanding and readiness for change, such as updates, FAQs, guides, feature spotlights and success stories, including hands‑on graphic and information design in PowerPoint, to ensure products are polished and professional.
• Contribute to change and communication plans, stakeholder engagement strategies and content calendars.
• Translate complex ICT, architecture and process changes into clear, plain‑English messages tailored to different audiences.
• Draft, edit and quality‑assure written content for intranet pages, fact sheets, guides, presentations and training materials.
• Ensure communication products comply with the Australian Government Style Manual and accessibility requirements (WCAG 2.1 AA).
• Develop visual and information artefacts (e.g. diagrams, process flows, system overviews, infographics) to support understanding of change impacts.
• Work collaboratively with change managers, architects, ICT specialists and delivery teams to understand requirements and deliver fit‑for‑purpose outputs.
• Participate in workshops, briefings and design sessions to gather input and feedback.
• Support coordination of communication and change activities across multiple workstreams.
• Manage version control and maintain structured repositories for change and communication artefacts.
• Monitor progress against deliverables, identify risks and issues, and escalate as required.
• Exercise sound judgement, integrity and discretion when working with sensitive or pre‑decision information

Senior Project Officer