Solutions Consultant – APAC

Gorgias

Solutions Consultant guiding APAC clients through technical and business challenges at Gorgias. Collaborating with sales, product, and engineering teams to deliver customized solutions.

Posted 7/30/2026full-timeRemote • 🇦🇺 AustraliaJuniorMid-Level💰 A$118,000 - A$128,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales engineering and pre-sales consulting within a SaaS environment, with a strong focus on customer engagement, API integrations, and workflow optimization. Proficient in delivering tailored presentations and driving customer-centric solutions to enhance efficiency and ROI.

Highest-signal resume keywords

Sales Engineering ExperienceAPI IntegrationsPresentation SkillsValue-Based SellingHelpdesk/Ticketing Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API IntegrationsWebhooksPython ScriptingWorkflow OptimizationSales MethodologiesTechnical Architecture UnderstandingAutomation of Business ProcessesProof-of-Concept ExecutionCustomer Support ProcessesE-Commerce Experience

Soft Skills

Communication SkillsCustomer EngagementCollaboration

Industry Keywords

SaaSSales EngineeringPre-Sales ConsultingCustomer-Centric SolutionsEnterprise Clients

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Collaborate with sales to understand customer pain points, current processes, and desired outcomes.
Showcase our solutions through tailored demos and presentations that align with client needs.
Configure and optimize workflows within our platform to demonstrate real-world use cases.
Assist customers with API integrations, Webhooks, and basic Python scripting to enhance automation.
Execute proof-of-concept initiatives to validate our platform’s fit for enterprise clients.
Assist in crafting compelling responses to customer requests for information.
Guide enterprise customers on leveraging our solutions to maximize efficiency and ROI.
Educate sales and customer success teams on best-in-class demonstrations and sales methodologies.

Requirements

What you’ll need

2+ years of experience in sales engineering, pre-sales consulting, or a related technical sales role in a SaaS or tech environment.
Experience working with APIs and Webhooks.
Strong presentation and communication skills, with the ability to engage C-Level executives.
Deep understanding of helpdesk/ticketing systems and customer support processes.
Background in value-based selling methodologies.
Experience in the e-commerce sector.
Ability to automate business processes and understand complex technical architectures.
A passion for scaling sales processes and driving customer-centric solutions.

Benefits

Comp & perks

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