FullStack Engineer

Gorgias

Software Engineer designing and building AI-driven platform for e-commerce at Gorgias. Focusing on ensuring scalability, performance, and mentoring junior engineers in a hybrid work environment.

Posted 7/8/2026full-timeBelgrade • 🇷🇸 SerbiaMid-LevelSenior💰 €75,649 - €83,233 per yearWebsite

Tech Stack

Tools & technologies

CloudGrafanaJavaScriptMicroservicesNode.jsPrometheusReactTypeScript

About the role

Key responsibilities & impact

Architect and evolve our AI agent platform, ensuring scalability, resilience, and high availability.
Design and implement monitoring & observability strategies, using tools like Datadog, or Grafana to track performance and detect issues proactively.
Collaborate across teams to integrate AI-driven features into our customer support ecosystem.
Optimize system performance, resources usage, ensure fast processing, building cost-effective solutions.
Contribute to strategic decision-making on system design, best practices, and long-term scalability.
Mentor junior engineers and help shape the engineering culture at Gorgias.

Requirements

What you’ll need

4+ years of experience building and maintaining scalable web applications.
Deep expertise in system design, microservices, cloud-native and event-driven architecture.
Strong experience in TypeScript, Node.js, React, and cloud computing platform.
Hands-on experience with monitoring and logging tools (Datadog, Prometheus, OpenTelemetry, etc.).
Proven ownership over large-scale projects, from design to deployment.
Experience working in a cross-functional, product-focused team.

Benefits

Comp & perks

5-week vacation
Paid sick leave
Paid parental leave
MacBook Pro
We provide private health insurance
Monthly lunch stipend of $300 gross added to your salary
Get up to €700 (gross) to set up your workstation at home (added to your first pay-check as an onboarding bonus)
Get up to €1,500 of learning budget and a FitPass yearly membership. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.
Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year, we organize offsite team retreats and company retreats!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

System DesignMicroservicesCloud-Native ArchitectureTypeScriptNode.jsReactEvent-Driven ArchitecturePerformance OptimizationCost-Effective SolutionsProject Ownership

Soft Skills

MentoringCollaborationStrategic Decision-Making