Gorgias

Data Scientist – LLM Pipelines

Gorgias

full-time

Posted on:

Origin:  • 🇫🇷 France

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Job Level

JuniorMid-Level

Tech Stack

PythonSQL

About the role

  • Think as an Engineer to develop systems that can scale and allow for fast, reliable, and trusted iterations.
  • Apply scientific and engineering principles to prompt design, LLM evaluation processes, and technical integrations with ecommerce platforms and tools.
  • Design, develop, and refine prompts to guide the AI Agent in generating accurate and contextually relevant responses to shopper inquiries.
  • Identify patterns, and drive improvements in both prompt design and overall AI Agent performance.
  • Analyze large-scale data from LLM evaluations to derive insights, Identify heuristics to sample improvement and non-regression dataset.
  • Build reliable estimators for on-going AB tests, analyse optimal experiment stoping time and mitigate cross AB test contamination.
  • Conduct extensive testing of prompts to ensure they perform well in diverse scenarios.
  • Design and implement robust methodologies for assessing LLM performance at scale.
  • Work product managers to understand requirements, incorporate feedback into prompt design and improvement, and integrate findings from large-scale evaluations into the AI Agent's development.
  • Work with ML engineers to build and fine-tune in-house LLMs that out-perform state of the art.
  • Maintain comprehensive documentation for prompt design, usage, best practices, and evaluation methodologies.
  • Stay up-to-date with advancements in AI, natural language processing (NLP), and prompt engineering techniques.
  • Analyze and interpret user interactions and large-scale performance data to identify areas for enhancement.
  • Develop and refine metrics for evaluating prompt and LLM performance at scale.
  • Develop and scale connections between AI Agents and the e-commerce ecosystem, allowing the AI to perform a wide range of actions.

Requirements

  • 2 years of experience in statistics, prompt engineering and LLM pipelines.
  • Proficiency in programming languages such as Python/SQL, large-scale data analysis, and prompt engineering tools and frameworks.
  • Strong problem-solving abilities with a keen eye for detail and an understanding of how to work with AI to create a system with business impact.
  • Excellent written and verbal communication skills, with the ability to articulate complex concepts to both technical and non-technical stakeholders.
  • Masters degree in STEM (science, technology, engineering and mathematics), or a related field.
  • Are you currently based in Paris ? (application form question suggests requirement)
  • Are you legally authorized to work in the job location? (application form question suggests requirement)
  • Can you commit to a hybrid work environment that involves working in the office 2 days per week? (Wednesday & Thursday)