Business Analyst, Customer Strategy and Insights

Google Fiber

GFiber Business Analyst applying competitive intelligence and quantitative analysis to improve internet customer growth across the United States. Partnering with metro teams and leaders on strategic decisions.

Posted 8/4/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $180,000 - $198,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data analysis and business insights, utilizing SQL, Google Sheets, and Tableau to drive strategic decisions. Proven ability to communicate effectively with senior management and collaborate across teams to enhance operational efficiency.

Highest-signal resume keywords

Data AnalysisSQLBusiness AnalysisPresentation SkillsTelecom Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ForecastingBusiness AnalysisAnalytical MethodsData ReportingMetrics Definition

Soft Skills

Problem-SolvingCritical ThinkingCollaborationStorytellingRelationship Building

Tools & Technologies

Google SheetsExcelTableauLooker

Industry Keywords

Telecom IndustryOperational ChallengesAnalytical RoleBusiness Scenarios

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Serve as the day-to-day primary point of contact between Competitive Intelligence and metro teams, including Heads of Sales, Construction Project Managers, and General Managers
Communicate findings, recommendations, and metrics updates to management and stakeholders through presentations, email communications, and write-ups
Identify and recommend creative improvements to defined problems through better analytical methods and tools
Plan and execute prioritized analytical work, selecting appropriate methods to achieve objectives
Develop roadmaps and track action plans, risks, and issues to keep analysis on track
Translate data into insights and recommendations to drive business decisions and customer growth
Model business scenarios, define metrics, address operational challenges, and proactively implement improvements where relevant

Requirements

What you’ll need

Bachelor's degree in Finance, Business, Economics, Marketing or equivalent practical degree
5 years of experience in sales forecasting, business analysis, planning or related experience
5 years of experience performing analytical work and working with data sets
Experience analyzing data and creating reports using SQL, Google Sheets or Excel, Tableau/Looker or other dashboarding tools
Presentation skills, specifically to senior management preferred
Ability to work on multiple projects and deadlines simultaneously preferred
Highly collaborative, able to storytell and build long-term relationships with cross-functional teams preferred
Exceptional problem-solving, analytical, and critical-thinking skills preferred
Experience in the Telecom industry, especially in an analytical or technical role, preferred
Role is not eligible for immigration sponsorship

Benefits

Comp & perks

Bonus
Benefits
Applicant accommodations and confidential support through the accommodations team
Equal opportunity employment
Accessible, inclusive workplace