Manager, Research Services

Goodwin

Research Services Manager leading legal, business, and competitive research for Goodwin, a global law firm. Supervising analysts and strengthening research tools, standards, and service delivery.

Posted 8/4/2026full-timeBoston • 🇺🇸 United StatesSeniorLead💰 $101,600 - $178,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in legal research and analysis, with a strong focus on managing research teams and delivering high-quality service. Proficient in utilizing legal research platforms and synthesizing complex findings into actionable insights.

Highest-signal resume keywords

Legal Research ExperiencePeople ManagementWestlaw ExpertiseAnalytical SkillsClient Service Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Legal ResearchResearch StrategySource EvaluationData AnalysisMetrics Reporting

Soft Skills

Strong Communication SkillsAttention to DetailJudgmentDiscretionResponsiveness

Tools & Technologies

WestlawLexisBloomberg LawPACERSEC/EDGARD&B/Capital IQFactiva

Industry Keywords

Legal ServicesProfessional ServicesResearch ServicesKnowledge ManagementBusiness Development

About the role

Key responsibilities & impact

Oversee daily research services delivery across legal, business, industry, news, docket/case, legislative/regulatory, litigation analytics, and public records research
Supervise, guide, and support the Research Analyst team, including workload coordination, prioritization, coaching, and quality review
Establish service standards, intake/triage workflows, and escalation protocols
Consult with attorneys to clarify research objectives, scope, and deadlines
Synthesize findings into emails, briefings, research memos, alerts, and presentations
Partner with Knowledge Management, Practice Management, Business Development/Marketing, and IT
Coordinate subscription needs assessments, trials, licensing, contract negotiation support, renewals, cost optimization, and usage tracking
Develop and maintain research guides, templates, and internal documentation
Promote self-service while preserving white-glove support for complex requests
Monitor legal and competitive-intelligence trends and recommend tools, data sources, and process improvements
Create and report metrics and insights on volume, turnaround time, satisfaction, complexity, and cost
Support incident response and continuity planning for research services

Requirements

What you’ll need

Bachelor’s degree required
7+ years of progressively responsible legal research experience
Experience in a large law firm, corporate legal department, or professional services environment
2+ years of people management experience, or demonstrated ability to lead teams, projects, and service delivery
Expertise with legal and business research platforms including Westlaw, Lexis, Bloomberg Law, PACER, SEC/EDGAR, D&B/Capital IQ, and Factiva/news platforms
Comfort learning new tools
Strong written and verbal communication skills
Ability to translate complex findings into clear, practical guidance
Excellent analytical skills, attention to detail, and sound judgment regarding source reliability and completeness
Ability to manage multiple priorities in a deadline-driven environment while maintaining high-quality output
High degree of discretion and professionalism
Ability to handle confidential and sensitive information
Client service mindset and responsiveness
Research strategy and source evaluation

Benefits

Comp & perks

Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
Employee recognition and reward programs
Employee wellness and assistance programs
Employee discounts and perks