Manager, Desktop Engineering

Goodwin

Manager of Desktop Engineering responsible for end user computing platforms at Goodwin. Collaborating with cross-functional teams to enhance platform reliability and security.

Posted 6/10/2026full-timeSilicon Valley • California • 🇺🇸 United StatesSeniorLead💰 $160,000 - $210,000 per yearWebsite

Tech Stack

Tools & technologies

MacOS

About the role

Key responsibilities & impact

Own the day-to-day delivery and evolution of assigned end user computing platforms, including: Windows and macOS endpoints, virtual desktop platforms (e.g., Windows 365), application deployment, patching, and lifecycle management
Ensure platforms operate reliably, securely, and at scale through proactive maintenance and oversight
Partner with Information Security to implement and sustain: endpoint security baselines, device compliance and access controls, hardening standards and remediation actions
Support internal, regulatory, and audit requirements related to endpoint environments
Participate in investigation and remediation of endpoint-related security events and incidents
Establish and maintain engineering standards for builds, configurations, deployments, scripting, and documentation
Drive improvements in efficiency and quality through automation and tooling (e.g., PowerShell, Intune capabilities)
Contribute to efforts to modernize endpoint management and reduce reliance on legacy processes and tools
Own desktop engineering initiatives such as OS upgrades, security enhancements, platform changes, and new technology rollouts
Plan, execute, and coordinate assigned projects or workstreams, including testing, scheduling, and stakeholder communication
Balance project delivery with operational responsibilities to ensure platform stability
Work closely with: End User Support to improve supportability and reduce recurring issues, Infrastructure and Networking teams on dependencies and integrations, Training and Knowledge teams to support documentation and user readiness
Communicate platform changes, timelines, risks, and dependencies clearly to impacted stakeholders
Support structured testing and pilot programs for platform changes and upgrades
Incorporate feedback, incident reviews, and lessons learned into future improvements
Maintain accurate documentation, runbooks, and configuration records to support operational consistency

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field, or equivalent experience
Seven or more years of experience in desktop engineering, endpoint management, or end user computing roles in an enterprise environment
Experience supporting OS upgrades, security initiatives, and platform modernization efforts
Prior responsibility for platform or service ownership strongly preferred
Relevant technical certifications preferred but not required
Strong experience with enterprise end user computing and desktop engineering platforms
Ability to own complex technical areas and deliver outcomes independently
Solid understanding of endpoint security, compliance, and risk considerations
Strong collaboration and communication skills across technical and non-technical partners
Organized, execution-focused, and comfortable managing multiple priorities
Ability to work evenings and weekends as needed

Benefits

Comp & perks

Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
Employee recognition and reward programs
Employee wellness and assistance programs
Employee discounts and perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Windows endpointsmacOS endpointsvirtual desktop platformsapplication deploymentpatchinglifecycle managementendpoint securityautomationPowerShellIntune

Soft Skills

collaborationcommunicationorganizationexecution-focusedability to manage multiple priorities

Certifications

Bachelor’s degree in Information TechnologyBachelor’s degree in Computer ScienceBachelor’s degree in Engineering