Manager, Organizational Change Management – User Adoption

Goodwin

Manager driving organizational change management and technology adoption initiatives at Goodwin. Partnering with multidisciplinary teams to ensure successful implementation and user engagement.

Posted 5/6/2026full-timeSan Francisco • California, New York, Pennsylvania, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $103,700 - $178,900 per yearWebsite

About the role

Key responsibilities & impact

Develop and execute OCM strategies and plans for technology initiatives and digital transformation programs
Conduct stakeholder impact assessments and readiness evaluations
Identify change risks and define mitigation strategies to support successful adoption
Create and deliver clear, compelling communication plans tailored to diverse audiences (attorneys, business professionals, leadership)
Develop messaging that articulates the “why,” benefits, and impact of change initiatives
Design and deliver role-based training programs (live sessions, e-learning, job aids, and guides)
Drive user adoption strategies, including champion networks, feedback loops, and reinforcement activities
Partner with product managers, project managers, and business stakeholders to integrate OCM into delivery plans

Requirements

What you’ll need

Bachelor’s degree in Business, Communications, Organizational Development, or related field
5–8+ years of experience in change management, communications, training, or related roles
Proven experience supporting technology implementations or digital transformation initiatives
Experience designing and delivering training programs
Strong communication and storytelling skills across multiple formats and audiences

Benefits

Comp & perks

Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
Employee recognition and reward programs
Employee wellness and assistance programs
Employee discounts and perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

change managementstakeholder impact assessmentsreadiness evaluationsrisk mitigation strategiescommunication plansrole-based training programsuser adoption strategiestraining program designdigital transformationtechnology implementations

Soft Skills

strong communication skillsstorytelling skillsinterpersonal skillsorganizational skillscollaborationadaptabilitypresentation skillsstrategic thinkingproblem-solvingleadership