Proactively identify bottlenecks across the Administration and other GO Team functions and drive operational improvements across Administration.
Lead a portfolio from small to large-scale Administration initiatives (office operations, facilities, space planning, and procurement) from scoping through implementation, benefits realization, and handoff to operations.
Build integrated project plans (scope, requirements, timelines, milestones, dependencies, resourcing, communications, and governance) and drive disciplined execution across multiple concurrent workstreams.
Develop executive-ready business cases and decision materials, including problem statements, options, financials (costs/savings/avoidance), risks, and implementation considerations.
Provide concise, accurate, and timely status, issue, and decision reporting for senior leadership; maintain dashboards that communicate progress, risks, budget, and upcoming milestones.
Identify risks, constraints, and interdependencies early; proactively remove execution bottlenecks, escalate as needed, and drive alignment on tradeoffs.
Partner with the firm’s Transformation PMO and project managers in other functions to support firmwide initiatives, ensuring Administration workstreams are integrated, sequenced, and executed effectively.
Track progress and change using objective and subjective measures (e.g., KPIs, service levels, adoption, stakeholder feedback); document lessons learned and drive standardization and continuous improvement.
Operational and project budgets across the Administration business unit including developing, reviewing, tracking expenditures and preparing timely, accurate budget reports. Partners with FP&A and Administration colleagues to reconcile discrepancies.

Requirements

Bachelor’s degree required (Business Administration, Operations, Finance, or related field preferred); advanced degree a plus
10+ years of progressive experience in business operations, program/project management, management consulting, or related role, with demonstrated success delivering complex, cross-functional initiatives.
Experience in professional services and/or a complex, multi-site global organization preferred; exposure to office operations, facilities/space planning, and procurement/vendor management strongly preferred.
PMP, Lean/Six Sigma, or similar certification preferred; proficiency with standard business applications (Excel, PowerPoint) and project tools (e.g., MS Project, Smartsheet, Jira, or equivalent) a plus.
Demonstrated ability to lead without formal authority, influence stakeholders, and drive accountability in a matrixed, cross-functional environment.
Outstanding project and program management skills, including scope definition, work planning, dependency management, risk/issue management, change control, and on-time/on-budget delivery across multiple concurrent initiatives.
Exceptional written and verbal communication skills, including the ability to synthesize complex information into executive-ready business cases, concise updates, and clear decision points.
Ability to track progress and change using both quantitative and qualitative methods, and to translate insights into actions that improve efficiency, service quality, and stakeholder experience.
Strong facilitation, coaching, and change leadership skills; ability to train, motivate, and enable others to adopt new processes, tools, and ways of working.

Benefits

Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
Employee recognition and reward programs
Employee wellness and assistance programs
Employee discounts and perks

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business operationsprogram managementproject managementbudget managementrisk managementscope definitiondependency managementchange controldata analysiscontinuous improvement

Soft Skills

leadershipinfluenceaccountabilitycommunicationfacilitationcoachingproblem-solvingstakeholder engagementteam collaborationadaptability

Certifications

PMPLeanSix Sigma