Business Process Improvement Engineer – P&C Claims Insurance
Berkshire Hathaway GUARD Insurance Companies
Senior Manager, Business Operations Transformation
Goodwin
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Massachusetts, New York, Pennsylvania, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $155,000 - $185,000 per year
Job Level
Senior
About the role
- Identify, plan, and execute special projects that align with the firm’s strategic goals
- Define objectives, success metrics, and timelines
- Analyze current operational workflows, identify areas for improvement
- Lead pilots, experiments, and iterative improvements
- Anticipate potential roadblocks and proactively address obstacles
- Leverage data to measure project success and refine strategies
- Develop and implement change management plans
- Draft compelling, clear communications on project progress
- Organize presentations, status reports, and executive briefings
- Integrate complex and diverse inputs from project teams
Requirements
- Bachelor’s degree required
- Master’s degree or MBA strongly preferred
- 7+ years of Program Management experience
- Business or professional services operations experience is a plus
- Six Sigma, PMI or Lean experience preferred but not required
- Excellent communication and interpersonal skills
- Proven ability to lead strategic programs and complex projects on time and within budget
- Knowledge of techniques and tools that promote effective analysis
- Ability to process complex information with high levels of accuracy
- Effective management and leadership skills
- Strong Microsoft Office – Word, Excel, Visio, and PowerPoint skills
Benefits
- Flexible work arrangements and hybrid work schedule
- Health, dental, and vision insurance
- Life and disability insurance
- Retirement & Savings Plan
- Emergency back-up child and adult care
- Paid vacation, sick time off, and holidays
- Professional development and career advancement opportunities
- Employee recognition and reward programs
- Employee wellness and assistance programs
- Employee discounts and perks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Program ManagementChange ManagementData AnalysisSix SigmaPMILeanProject PlanningOperational Workflow ImprovementMetrics DefinitionStrategic Program Leadership
Soft skills
CommunicationInterpersonal SkillsLeadershipOrganizational SkillsProblem SolvingAnalytical ThinkingPresentation SkillsProactive ApproachCollaborationAttention to Detail
