GoodShip

Implementation Specialist

• Drive Sales Velocity Through Technical Excellence
• Lead the technical work-stream in enterprise sales cycles, translating prospect goals into compelling GoodShip solutions.
• Design and deliver tailored proofs of concept that demonstrate measurable value and accelerate deal closure.
• Transform messy, complex prospect data into polished platform use cases.
• Perform rapid root-cause analysis to resolve technical objections and keep opportunities moving forward.
• Implement data-validation processes that demonstrate GoodShip’s strength and reliability.
• Define and document technical requirements, implementation considerations, and success criteria before close.
• Build reusable demo environments and POC frameworks that improve sales efficiency.
• Serve as a trusted advisor, helping prospects confidently envision their future with GoodShip.
• Lead Implementation and Value Delivery
• Own technical continuity from contract signature through onboarding and stabilization.
• Translate pre-sale discovery and POC learnings into clear implementation roadmaps, milestones, and ownership plans.
• Partner with customers to configure workflows, integrate and validate data, and prepare solutions for production use.
• Troubleshoot technical blockers and coordinate dependencies across Customer Success, Product, and Engineering.
• Validate that the implemented solution delivers against the outcomes established during the sales process.
• Document configurations and key technical decisions to support adoption and long-term customer success.
• Identify opportunities to expand GoodShip’s value as customer needs evolve.

Implementation Manager

Platform Engineer

• Design the Engineering Platform
• Improve Developer Experience
• Drive Reliability and Observability
• Strengthen Data Reliability
• Build for Scale

Implementation Manager

Senior Platform Engineer