Senior Employee Relations Manager
Thermo Fisher Scientific
Retail Account Management Director
GoodRx
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $127,000 - $271,000 per year
Job Level
Lead
About the role
- Own strategic relationships with regional and national pharmacy partners—serving as their primary point of contact, advocate, and growth advisor.
- Drive collaborative business planning, forecasting, and execution of key initiatives that enhance pull-through, margin performance, and patient engagement.
- Identify and activate high-leverage programs across: pricing, marketing, tech integrations, and loyalty strategies.
- Navigate multi-layered client orgs, from C-suite to field ops, aligning on shared goals and timelines.
- Lead proposal development for new initiatives and renewal cycles, with full ownership of scope, value modeling, and delivery planning.
- Present client performance reviews and growth roadmaps in person and virtually to executive audiences.
- Track KPIs, gather partner feedback, and surface insights that influence Network Operations, pricing, and strategic direction at GoodRx.
- Established people manager with a focus on performance coaching and overall team growth.
- Travel regularly (20–40%) for strategic planning sessions, business reviews, and industry events/conferences.
Requirements
- 5+ years of experience in account management, business development, or strategic partnerships in retail pharmacy, healthcare.
- Proven success managing complex, high-volume accounts—ideally national or enterprise-level clients.
- Fluency in pharmacy economics (margin, reimbursement, cost-to-fill), patient access, and point-of-sale operations.
- Exceptional presentation and negotiation skills, with experience influencing senior-level stakeholders.
- Experience writing and leading multi-stakeholder proposals and navigating long sales cycles.
- Ability to work cross-functionally with retail contracting, Network operations, program implementation, marketing, and pricing analytics to align internal execution with client expectations.
- Highly proficient with business tools: Excel, Google Workspace, PowerPoint/Slides, and collaboration platforms.
- 8 years with a Master’s degree or 12 years with a Bachelor’s degree required; MBA or related advanced degree a plus.
Benefits
- medical, dental, and vision insurance
- 401(k) with a company match
- ESPP
- unlimited vacation
- 13 paid holidays
- 72 hours of sick leave
- mental wellness programs
- financial wellness programs
- fertility benefits
- generous parental leave
- pet insurance
- supplemental life insurance for you and your dependents
- company-paid short-term and long-term disability
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementbusiness developmentstrategic partnershipspharmacy economicspatient accesspoint-of-sale operationsproposal developmentKPI trackingpricing analyticsperformance coaching
Soft skills
presentation skillsnegotiation skillsinfluencing stakeholderscollaborationstrategic planningteam growthclient advocacybusiness planningexecutionfeedback gathering
Certifications
Master’s degreeBachelor’s degreeMBA
