Director of Client Services

GoodPower

Director of Client Services building high-impact partnerships for GoodPower's mission. Overseeing full client lifecycle and ensuring campaign excellence for the energy transition.

Posted 4/30/2026full-timeRemote • 🇺🇸 United StatesLead💰 $125,000 - $135,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary strategic point of contact for a portfolio of key client accounts, cultivating trusted, long-term relationships with partner organizations, advocates, and campaigns across our client base.
Lead client onboarding processes, ensuring partners are set up for success from day one with clear expectations, defined success metrics, and a deep understanding of GoodPower’s capabilities and approach.
Collaborate cross-functionally with GoodPower’s paid media, digital strategy, creative, and data teams to ensure client programs are executed with precision and delivered on time and within scope.
Develop and present regular performance reports and strategic recommendations to clients, translating campaign data into actionable insights that drive impact and strengthen the partnership.
Identify and pursue opportunities to deepen and expand client engagements, working closely with leadership to develop proposals, scope new work, and grow GoodPower’s portfolio of mission-aligned partners.
Maintain a strong pulse on the policy landscape, advocacy ecosystem, and clean energy sector to bring fresh, relevant context to client conversations and campaign planning.
Support the development of systems, processes, and tools that enable the client services function to scale efficiently as GoodPower grows toward its 2030 strategic goals.
Represent GoodPower with professionalism and passion at external events, partner convenings, and industry conferences.

Requirements

What you’ll need

5+ years of experience in client services, account management, partnership development, or a closely related field, preferably within digital advocacy, nonprofit communications, or the clean energy sector.
Demonstrated ability to manage multiple complex client relationships simultaneously with strong organizational skills, attention to detail, and the ability to meet deadlines with minimal supervision.
Excellent written and verbal communication skills, with the ability to synthesize complex information and present it clearly to a diverse range of stakeholders.
Strong analytical mindset with experience reviewing campaign performance data and translating it into strategic recommendations.
Collaborative, solutions-oriented approach with the ability to work effectively across internal teams and with external partners.
Familiarity with digital tools (e.g., GSuite, Slack, CRM platforms, etc.)

Benefits

Comp & perks

95% employer-paid medical, dental, and vision insurance
HSA and FSA plans
403b retirement savings plan with matching company contributions
Paid vacation
Sick leave
Floating holidays
Volunteer days
13 paid holidays
Monthly internet and wellness stipend
Paid parental leave
Sabbatical program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

client servicesaccount managementpartnership developmentdigital advocacynonprofit communicationscampaign performance analysisstrategic recommendations

Soft Skills

organizational skillsattention to detaildeadline managementwritten communicationverbal communicationanalytical mindsetcollaborative approachsolutions-oriented