GoodLeap

Senior Product Operations Manager

GoodLeap

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • 🇺🇸 United States

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Salary

💰 $150,000 - $205,000 per year

Job Level

Senior

Tech Stack

Go

About the role

  • Translate product and business strategies into coordinated launch and adoption plans.
  • Align Sales, Marketing, Operations, and Customer Success on launch readiness and execution.
  • Ensure feedback loops are in place to track effectiveness and refine GTM execution
  • Monitor adoption and utilization metrics post-launch to confirm business objectives are being met.
  • Coordinate across functions to close gaps in training, awareness, or engagement.
  • Ensure that every stakeholder group executes its part in maximizing ROI of delivered products.
  • Serve as the hub for aligning Go-to-Market, Product, and Business strategies into clear operational plans.
  • Partner with Product and Business leadership to ensure that strategic intent translates into measurable market impact.
  • Act as the operational voice back into leadership, highlighting adoption challenges and opportunities for improved execution.

Requirements

  • 7+ years of experience in product operations, program management, or a related role within B2B SaaS, fintech, or marketplaces
  • Proven success in operationalizing product and business strategies across go-to-market and Ops functions
  • Strong expertise in adoption and channel enablement, with the ability to measure and drive ROI post-launch
  • Excellent communication and facilitation skills to align diverse stakeholders
  • Analytical mindset with comfort in tracking KPIs and surfacing insights
  • Experience in fintech and lenders preferred, but not required
  • Comfortable as a first hire, shaping the function in a high-growth, fast-paced environment
Benefits
  • In addition to the above salary, this role may be eligible for a bonus.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product operationsprogram managementadoption metricschannel enablementKPI trackingROI measurement
Soft skills
communication skillsfacilitation skillsanalytical mindsetstakeholder alignment
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