Staff Product Manager, Consumer Card

GoodLeap

Staff Product Manager for GoodLeap's newly launched consumer card program. Coordinating across teams to ensure successful rollout and customer satisfaction in sustainable finance.

Posted 4/14/2026full-timeSan Francisco • California, Florida • 🇺🇸 United StatesLead💰 $185,000 - $210,000 per yearWebsite

About the role

Key responsibilities & impact

Take ownership of GoodLeap’s card product at launch and drive its success in market — ensuring the product is performing, customers are activating, and issues are identified and resolved quickly.
Lead the phased rollout strategy for the card product, expanding access to more customers over time in a deliberate and operationally sound way.
Define what success looks like for the product at each stage of growth; establish the KPIs, health metrics, and customer experience benchmarks that guide decision-making as the product scales.
Identify and address early friction points in the customer experience — from application through activation and ongoing card use — coordinating across teams to resolve them rapidly.
Own and maintain the post-launch product roadmap for GoodLeap’s card product, balancing near-term operational needs with longer-term product vision and growth opportunities.
Collaborate closely with product teams across GoodLeap — including Payments, B2B, Homeowner, Servicing, and Platform teams to align on shared systems, APIs, and product surfaces needed to deliver on the card product roadmap and support scaled rollout.
Partner with Operations to ensure that there are the right operational processes in place to support the product needs as it scales.
Manage relationships with the card product’s external vendor ecosystem — spanning multiple third-party partners across areas such as card issuing, underwriting, fraud, and servicing — ensuring vendors are performing to expectations and that their roadmaps align with product needs.

Requirements

What you’ll need

7+ years of product management experience, including senior or staff-level ownership with a proven track record of successfully scaling credit card programs
Demonstrated experience owning a product in its early growth and scaled rollout phases —driving adoption, improving the customer experience based on live data, and expanding availability to new customer segments.
Familiarity with credit card product mechanics — including underwriting, credit structures, and card network relationships — is required; experience in consumer lending or home finance is a plus.
Experience with fraud and risk prevention and management is preferred
Proven ability to collaborate across multiple product and engineering teams without direct reporting authority; skilled at building alignment and keeping delivery on track in complex, matrixed organizations.
Strong product roadmap and prioritization skills; able to balance near-term product health and operational needs with longer-term growth opportunities and communicate trade-offs clearly to stakeholders.
Data-driven approach to product decisions; experience defining and monitoring KPIs, interpreting product analytics, and translating data into roadmap actions.
Entrepreneurial mindset with a high tolerance for ambiguity; energized by the challenge of making a newly launched product work at scale and motivated by measurable customer and business outcomes.
Experience managing third-party vendor relationships in a fintech or financial services context; comfortable holding vendors accountable to SLAs, evaluating performance, and coordinating vendor roadmaps alongside internal product planning.
Experience navigating regulatory requirements in consumer lending or card products (e.g., TILA, ECOA, UDAAP, card network compliance) is a plus.

Benefits

Comp & perks

In addition to the above salary, this role may be eligible for a bonus and equity.

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Hard Skills & Tools

product managementcredit card programsunderwritingcredit structuresfraud preventionrisk managementKPI monitoringproduct analyticsroadmap prioritizationvendor management

Soft Skills

collaborationalignment buildingcommunicationdata-driven decision makingentrepreneurial mindsettolerance for ambiguitystakeholder managementcustomer experience improvementproblem-solvingoperational strategy