Customer Integration Project Manager

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Customer Integration Project Manager managing client onboarding and project integration for FDA-compliant packaging solutions. Ensuring project timelines and stakeholder communication is effective and timely.

Posted 4/16/2026full-timeGrand Rapids • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $95,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Manage company projects both active, future and completed.
Meet with project stakeholders to take detailed ordering briefs and clarify specific requirements of each project.
Takes projects from original concept through final implementation.
Able to grasp concepts required to understand the overall project scope, and to communicate effectively with project team members, end users and external resources.
Ensure on-time project delivery, within scope and within budget.
Assist staff in determining project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors.
Assist staff to determine product design, customer requirements, and performance standards; completing technical studies; preparing cost estimates.
Track project performance, specifically to analyze the successful completion of short and long-term goals, on-time and on budget.
Resolve problems that compromise project deadlines.
Ensure resources availability and allocations.
Controls project costs by adjusting project constraints based on financial analysis.
Ensure comprehensive project plans and supporting performance and status reports are readily available for project owners.
Implement and maintain project database that supports organizational needs.
Direct and Manage Project Integration Specialists, who support the onboarding process of new clients, new equipment/production lines, and new system integrations.

Requirements

What you’ll need

Bachelor’s degree, required or equivalent combination
3-5 years of experience with project management or project engineering, required
3-5 years of experience with customer service or working with new products, preferred
Certified Project Management Professional preferred
Previous experience in cGMP, FDA, or other highly regulated environment, preferred
Ability to present training topics to small or medium sized groups.

Benefits

Comp & perks

Two health insurance options
Dental
Vision
Flex
Company paid short term disability
Long term disability
Life insurance
401(k) employer match 4%

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementproject engineeringcost estimationtechnical studiesproject planningperformance analysisresource allocationproject database managementproblem resolutionfinancial analysis

Soft Skills

communicationstakeholder managementteam collaborationtraining presentationorganizational skillsleadershipcustomer servicetime managementadaptabilitycritical thinking

Certifications

Project Management Professional