Payments Analyst
GoMining
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇱🇻 Latvia
Visit company websiteJob Level
JuniorMid-Level
About the role
- Payments Operations: Oversee daily payment flows across multiple PSPs, acquirers, and payment methods (cards, wallets, bank transfers, crypto where applicable). Act as the point of contact with payment providers, customer support, and finance teams to resolve operational issues.
- Refund and Chargeback Management: Process refunds in line with company policy. Handle chargebacks end-to-end, including fraud investigation, dispute resolution, and representment. Maintain chargeback ratios within Visa and Mastercard compliance thresholds.
- Transaction Monitoring & Risk: Review payment transactions to identify suspicious activity, minimize fraud risk, and escalate anomalies. Support compliance requirements across regions.
- Analytics and Reporting: Build dashboards and reports on approvals, declines, refunds, chargebacks, and fraud rates. Provide data-driven insights to improve payment conversion and reduce losses.
- Process Improvement: Propose workflow automation and system enhancements. Update refund and dispute-handling procedures to align with industry standards and compliance regulations.
Requirements
- 2+ years of experience in payments, fintech, or financial operations.
- Knowledge of transaction monitoring, chargeback processes, and fraud prevention.
- Strong analytical skills with experience in data reporting and payments KPIs.
- Familiarity with PSPs, card networks, acquirers, and payment gateways.
- Comfortable working in a fast-paced, international fintech environment.
Benefits
- Learning & Development — access to courses, English classes, and industry conferences (up to 100% covered).
- Crypto Loyalty Program — receive corporate digital miners and earn passive income without additional investment.
- Team Retreats — company-sponsored trips, including villa stays in Turkey.
- Celebrations & Rewards — memorable events with exciting prizes and an “Employee of the Month” recognition program.
- Generous Time Off — flexible holidays based on your location, up to 15 sick days, and up to 28 vacation days with quick approvals.
- Career Growth — new career tracks with real opportunities to move into expert or leadership roles.
- Work-Life Fit — flexible hours and remote-first culture. We focus on results, not time at the desk, making work inspiring rather than exhausting.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
transaction monitoringchargeback processesfraud preventiondata reportingpayment KPIsworkflow automationsystem enhancements
Soft skills
analytical skillsproblem-solvingcommunicationcollaboration