GoMining

Senior CRM Manager

GoMining

full-time

Posted on:

Location Type: Remote

Location: Georgia

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Job Level

Senior

About the role

  • - Develop and optimize CRM scenarios within the assigned streams.
  • - Design omnichannel flows (email, push, in-app).
  • - Develop, prioritize, and launch data-driven hypotheses.
  • - Run A/B tests with control groups and analyze their impact on key metrics.
  • - Segment users based on behavioral events and attributes.
  • - Define requirements for events and attributes in collaboration with the product team.
  • - Write communication copy; perform email HTML setup when needed.
  • - Delegate tasks and ensure quality of execution.
  • - Drive CRM channel revenue growth within the assigned scope.

Requirements

  • - 5+ years of experience in CRM marketing.
  • - Hands-on experience with Customer.io or similar platforms.
  • - Experience building complex triggered and omnichannel flows.
  • - Ability to formulate and validate hypotheses.
  • - Strong understanding of statistics and A/B testing principles.
  • - Ability to quickly understand the product and adapt to change.
  • - Ability to make independent decisions without constant supervision.
  • - Experience working in a multitasking environment.
  • - Readiness to respond quickly to work-related communications.
  • - English level: at least Intermediate (spoken and written).
Benefits
  • - Full support at the start and training (including courses, English, conferences - up to 100% compensation);
  • - “Employee of the Month” award - we value and reward our stars;
  • - Paid leave: up to 28 vacation days + 8 company Holidays + 5 personal days per year
  • - Retreats in international locations (for example, company apartments in Cyprus)
  • - Career growth opportunities—from expert to top manager;
  • - Convenient work-life fit: flexible schedule, remote work, respect for personal boundaries.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM marketingA/B testingdata-driven hypothesesuser segmentationemail HTML setupomnichannel flowstriggered flowsstatistics
Soft Skills
independent decision-makingadaptabilitymultitaskingcommunication