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Clinic Manager
Golden Steps ABAClinic Manager overseeing operations and team management at a leading ABA therapy center. Responsible for client interactions and ensuring high standards for team and patient experiences.
About the role
Key responsibilities & impact- Sets the tone for the entire center’s team member culture and family experience
- Responsible for the client and team member experience at the center
- Maintains an up-to-date roster of Behavior Technicians (BTs)
- Collaborates with State Directors to determine staffing needs
- Maximizes BT utilization and manages daily scheduling changes
- Acts as a leader of BTs by coordinating training and compliance needs
- Completes disciplinary action and offboarding process as necessary
- Monitors center expenses to stay within monthly budget
- Provides direct 1:1 ABA therapy as needed
- Markets community-based services to increase cases within the center
Requirements
What you’ll need- High school diploma or equivalent
- Registered Behavior Technician Certification
- 2+ years of office management or customer service experience required
- Ability to follow written instructions
- Ability to use computers and computer/software programs
- Ability to communicate expressively and receptively
- Proficiency in PC software, especially spreadsheet programs
- Strong communication skills with internal and external stakeholders
- Knowledge and Skills to build rapport with team members
- Ability to organize, prioritize and handle multiple tasks
Benefits
Comp & perks- Enjoy competitive PTO
- Paid sick leave
- Health/dental/vision coverage
- 401K with match
- Support for Continuing Education
- Tuition discounts
- CME libraries
- RBT training
- University discounts
- Ongoing mentorship
- Paid training
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ABA therapyoffice managementcustomer serviceschedulingbudget managementtraining coordinationcompliance managementdata entryreportingmultitasking
Soft Skills
leadershipcommunicationteam buildingorganizationprioritizationexpressive communicationreceptive communicationrapport buildingproblem-solvingadaptability
Certifications
Registered Behavior Technician Certification