Administrative Assistant II
GOL Linhas Aéreas
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Assist franchised locations with requests and tickets, providing guidance on correct procedures.
- Issuing business travel tickets;
- Badge requests (verify data, receive badges, and send to locations);
- Approve/Reject registrations in the franchise management system and in Jira (GDT);
- Update records (Nexlog, CEC, franchise management system);
- Monitor and provide guidance on tickets – JIRA;
- Consolidate historical data from locations to support field visits;
- Support the field visit analyst;
- Provide general support and guidance to franchisees and their staff;
- Manage hiring of temporary staff and interns in the franchise management system;
- Update monthly request closures/reports in PowerPoint;
Requirements
- Bachelor's degree completed or in progress
- Intermediate Microsoft Office skills (Word, Excel, PowerPoint)
- Intermediate English and/or Spanish (a plus)
Benefits
- Health insurance
- Dental insurance
- Group life insurance
- Meal voucher
- Food voucher
- Transportation allowance
- Gympass or Totalpass
- Partner discount club with hundreds of affiliated companies
- Birthday day off
- Profit-sharing (PLR)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft OfficeJiraNexlogCECfranchise management system
Soft skills
guidancesupportcommunication
Certifications
Bachelor's degree