Analyst

• Monitor processes related to certifications through interactions with aviation authorities, including responses to non-conformities identified in audits, requests for technical opinions or special authorizations required for the activities of the Maintenance and Repairs Directorate, and reviews of manuals applicable to the Directorate's certifications.
• Monitor audits conducted by aviation authorities and customers at GOL by working with the departments involved in operations in hangars and workshops to implement corrective actions for identified non-conformities.
• Monitor GOL's certification process with the relevant aviation authorities by working with staff to ensure compliance with all requirements mandated by applicable aviation legislation, including conducting self-evaluations in these areas.
• Assess the compliance of services and processes used at GOL by conducting self-evaluations in hangars and workshops to support the inclusion of new products in the Maintenance Directorate's certifications and/or to ensure compliance with requirements applicable to existing certifications.
• Prepare and review regulatory documents related to the Maintenance Directorate's certifications (proposals for Operational Specifications, Quality Manuals required by aviation legislation, etc.) by evaluating internal processes and the requirements established in aviation legislation.
• Conduct evaluations of events related to service execution or the quality of worked products through quality investigations whenever events occur that could result in risks to the safety of products or staff, or that could pose a risk to meeting the regulatory requirements necessary for maintaining the Directorate's certifications or for serving GOL customers, using specific investigation procedures and techniques according to the Directorate's internal procedures.
• Participate in operational safety promotion activities through interactions with Maintenance Directorate employees and other GOL departments.
• Identify and report hazards in operations.
• Contribute to meeting Safety Objectives and performance indicators (SPIs/SPTs) assigned to the area.
• Ensure the maintenance of current certifications and the development of new certifications for the Maintenance Directorate.
• Ensure compliance with all legal requirements applicable to certifications.
• Develop and participate in quality and operational safety promotion initiatives.
• Ensure the effectiveness of maintenance services, compliance with aviation legislation, and the satisfaction of customers and stakeholders.
• Keep up-to-date knowledge of quality concepts and aviation regulations.
• Interact with hangar and workshop teams and other departments to establish robust quality assurance processes.
• Prevent non-conformities that could pose risks to operational safety or to certifications.
• Work to avoid service interruptions, fines, or penalties imposed by authorities or customers.
• Seek efficiency and low-cost solutions in processes, aligned with the company's values.

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