LMS Administrator

GoHealth Urgent Care

LMS Administrator managing Workday Learning for GoHealth’s nationwide urgent care network. Configuring learning systems, analytics, integrations, compliance programs, and learner support.

Posted 8/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Workday Learning administration, including system configuration, optimization, and governance. Proficient in data analysis, reporting, and integration with enterprise systems to enhance learning initiatives and compliance training.

Highest-signal resume keywords

Workday Learning AdministrationLearning Management System (LMS) GovernanceData Analysis and ReportingWorkday HRIS and API IntegrationsTroubleshooting and Root Cause Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workday LearningLMS AdministrationSCORMXAPIData ManagementLearning AnalyticsInstructional DesignELearning Content DevelopmentCompliance TrainingSystem Optimization

Soft Skills

Excellent Communication SkillsProject ManagementPartnership BuildingIndependent WorkJudgment and Decision-Making

Tools & Technologies

Microsoft OfficeWorkday ReportingSigmaPower BITableauArticulate StorylineAdobe CaptivateVyond

Certifications & Qualifications

Workday Learning Certification

Industry Keywords

Learning Management System (LMS)Enterprise Learning ProgramsCompliance TrainingLearning PathwaysData Exchanges

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Serve as the primary system administrator and subject matter expert for the Workday Learning platform
Configure, maintain, and optimize Workday Learning functionality, including assignments, certifications, campaigns, learner audiences, security roles, business processes, and system settings
Establish and maintain LMS governance standards, documentation, procedures, and quality controls
Evaluate, test, and implement Workday releases, new functionality, and system enhancements
Administer enterprise learning programs, compliance training, certifications, curricula, pathways, and other learning initiatives
Create, publish, update, archive, and maintain instructor-led, virtual, blended, and eLearning content
Partner with Learning & Development, Talent Management, IT, Operations, and business stakeholders to deploy learning solutions
Develop, maintain, and distribute reports, dashboards, and analytics on participation, compliance, completion, certifications, adoption, and effectiveness
Analyze learning and system data, perform audits, and manage data maintenance activities
Identify opportunities for automation, process improvements, workflow optimization, and system enhancements
Support integrations, data exchanges, imports, and maintenance between Workday Learning and enterprise systems, including Workday HCM
Serve as the escalation point for complex system issues, troubleshooting, root cause analysis, and solution implementation
Monitor system performance and user experience metrics and recommend improvements
Consult with stakeholders and translate learning needs into scalable Workday Learning solutions
Provide training, guidance, and support to administrators, managers, instructors, and learners
Lead or participate in LMS implementations, upgrades, migrations, enhancements, and continuous improvement projects
Maintain current knowledge of Workday Learning capabilities, learning technologies, industry trends, and best practices

Requirements

What you’ll need

Bachelor’s degree in Informatics, Information Technology, Instructional Design, Education, Business Administration, Human Resources, or a related field
Direct work experience will be considered in lieu of a degree
3+ years of direct experience in Learning Management System (LMS) administration
Significant experience or certification using Workday Learning LMS
Workday Learning certifications highly desired
Experience with Workday HRIS and API integrations
Experience with Docuware and Sigma to store and analyze data
Troubleshooting skills and knowledge of deeper LMS functionalities
Advanced knowledge of Workday Learning administration, including assignments, certifications, campaigns/engagements, course management, learner audiences, security roles, and compliance processes
Demonstrated experience administering and optimizing enterprise LMS platforms
Strong understanding of SCORM, xAPI, online learning content deployment, learning pathways, certifications, and compliance-based training programs
Experience supporting Workday Learning implementations, enhancements, tenant testing, release management, data migration, and post-implementation optimization
Working knowledge of Workday EIB, data imports, mass uploads, integrations, and data management processes
Ability to build, analyze, and maintain reports, dashboards, and learning analytics
Knowledge of HRIS and learning-system integrations, APIs, data exchanges, and enterprise system architecture
Strong analytical and troubleshooting skills, including root-cause analysis and complex technical issue resolution
Excellent verbal and written communication skills
Ability to establish LMS governance standards, procedures, documentation, and quality controls
Experience managing multiple priorities, projects, and system initiatives
Ability to work independently, exercise sound judgment, and take ownership of system performance and user experience
Ability to build partnerships across Learning & Development, Talent Management, IT, Operations, and business stakeholder groups
Proficiency with Microsoft Office, especially Excel, Word, and PowerPoint
Proficiency with reporting and data-analysis tools such as Workday Reporting, Sigma, Power BI, Tableau, or similar platforms
Experience with instructional design and eLearning authoring tools such as Articulate Storyline, Rise, Vyond, Adobe Captivate, or similar solutions is preferred
Travel may be required, including travel between company locations and out-of-town destinations, up to 10%
Ability to lift, carry, push, or pull materials, supplies, and equipment up to 15 lbs. may be required

Benefits

Comp & perks

Fully remote work arrangement
Travel may be required up to 10%
Reasonable accommodations available for qualified individuals with disabilities upon request
Equal employment opportunity protections
Safety equipment may be provided/required for infection prevention