Training Coach

GoHealth Urgent Care

Training Coach responsible for executing practical skills training for new hires at GoHealth. Collaborating with Medical Providers and Radiologic Technologist to ensure effective onboarding and support.

Posted 7/17/2026full-timeEureka • Montana • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in training and evaluating Medical Assistants, ensuring competency validation and effective communication within a healthcare setting. Proficient in utilizing Electronic Health Records (EHR) and familiar with various medical certifications and training methodologies.

Highest-signal resume keywords

Medical Assistant CertificationElectronic Health Record (EHR) ExperienceTraining and Evaluation SkillsPatient Care ManagementCPOE Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Assistant TrainingCompetency ValidationCritical Thinking SkillsPatient Care ManagementTechnical Skill Evaluation

Soft Skills

CommunicationCollaborationFeedback DeliveryOrganizational Skills

Tools & Technologies

Electronic Health Record (EHR)Computerized Provider Order Entry (CPOE)

Certifications & Qualifications

Certified Clinical Medical Assistant (CCMA)Certified Medical Assistant (CMA)Registered Medical Assistant (RMA)National Certified Medical Assistant (NCMA)Basic Life Support (BLS)

Industry Keywords

Medical Assistant ProgramHealthcare SupervisorUrgent Care ExperiencePatient CareTraining Specialists

About the role

Key responsibilities & impact

Responsible for executing on the practical skills training phase of new hire training by following a formal and organized method of teaching new or existing team members the critical thinking skills and high-level competencies to feel comfortable and confident in doing their role.
Provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication.
Teach and evaluate team members’ technical skill competencies using pre-approved methods and procedures.
Conduct orientation to the center, department and/or organization to cover predetermined learning items.
Teach and train team members to bring them up to predetermined levels of competency for the specific job.
Ensure accountability of team members’ competence validation.
Collaborate with Training Specialists and Learning team leaders for ongoing quality improvements for the training program.
Provide timely feedback on assigned team member performance and escalate any issues if required.

Requirements

What you’ll need

Graduate of a Medical Assistant Program preferred
1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred
CPOE must be obtained within 2 weeks of hire if Medical Assistant Certification is not obtained upon hire required
High school diploma or equivalent required
Medical Assistant experience preferred for Graduate of a Medical Assistant Program or 2+ years of experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred.
Training or related experience required
Experience using Electronic Health Record (EHR) Urgent care experience preferred.
One of the following certifications is required at time of hire: ARMA- American Registry of Medical Assistants CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals)
Or the following certifications are accepted at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant Basic Life Support (BLS) required at time of hire. Computerize Provider Order Entry (CPOE) certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire.

Benefits

Comp & perks

Medical Assistant Program preferred
1+ years of Medical Assistant experience
CPOE must be obtained within 2 weeks of hire if Medical Assistant Certification is not obtained upon hire required
High school diploma or equivalent required