Training Coach, Medical Assistant

GoHealth Urgent Care

Medical Assistant assisting in urgent care examinations and treatments under the direction of a provider. Ensuring patient check-in and managing care processes in a welcoming urgent care environment.

Posted 7/15/2026full-timeKillingly • Connecticut • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient care, including vital sign measurement, blood sample collection, and point of care testing. Holds necessary certifications and experience in medical assisting, ensuring compliance with healthcare standards and effective patient management.

Highest-signal resume keywords

Medical Assistant ExperienceBasic Life Support (BLS)CCMA CertificationPhlebotomy ExperienceCPOE Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vital Sign MeasurementBlood Sample CollectionPatient RegistrationPoint of Care TestingPatient Charting

Soft Skills

Patient CommunicationInterpersonal SkillsOrganizational Skills

Tools & Technologies

Electronic Health Records (EHR)Medical Equipment

Certifications & Qualifications

CCMACMARMANCMANRCMABasic Life Support (BLS)

Industry Keywords

Urgent CareHealthcarePatient CareMedical AssistingInsurance Verification

About the role

Key responsibilities & impact

Assists in examination and treatment of patients under the direction of an urgent care provider.
Manages the check-in and registration process, interviews patients, measures vital signs and records information on patients' charts.
Draws and collects blood samples from patients and prepares specimens for laboratory analysis.
Prepares treatment rooms for examination of patients.
Conducts patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
Processes co-pays and schedules patient appointments for assigned center.
Coordinates provider referrals to assigned Specialist.
Answers patient questions regarding their care and keeps them informed of their status.
Informs technical staff of patient flow.
Prepares patients for examination, confirming purpose of visit and performing preliminary physical tests for vital signs and escalate critical cases to provider as needed.
Conducts point of care testing as needed; and provides patient information to provider.
Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area.

Requirements

What you’ll need

High School Diploma required
Graduate of a Medical Assisting Program preferred
Medical Assistant experience preferred
Front Desk experience preferred
Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
One of the following Certifications is Required: CCMA, CMA, RMA, NCMA, NRCMA
In lieu of an approved MA Certification, we will also accept one of the following: 1+ years of working experience as a Medical Assistant in a Hospital or Urgent Care Setting, OR 1+ years of working phlebotomist experience
Candidates who do not hold an approved Medical Assistant certification at the time of hire must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
In lieu of an approved MA Certification, we will also accept one of the following at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN, EMT, CNA
Additionally, CPOE certification for order entry is required within two weeks of start date.

Benefits

Comp & perks

Medical
Dental
Vision
401k matching
Employee assistance and wellness programs including a strong focus on promoting mental health
Generous Paid time off
Monthly incentive pay based on performance metric
Growth opportunities
Sign on bonus up to $3,500 for external candidates