Training Coach

GoHealth Urgent Care

Training Coach responsible for delivering onboarding and training for new hires at GoHealth Urgent Care locations. Collaborating with learning teams to ensure competency-based training and effective patient care management.

Posted 7/8/2026full-timeClayton • Montana • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

The Training Coach partners with the learning and operations team to help create an effortless, personal, and connected onboarding and training experience.
The Training Coach is responsible for executing on the practical skills training phase of new hire training by following a formal and organized method of teaching new or existing team members the critical thinking skills and high-level competencies to feel comfortable and confident in doing their role.
The Training Coach uses a competency-based model to foster growth learning and enhance the socialization of the learner.
Provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication.

Requirements

What you’ll need

Graduate of a Medical Assistant Program preferred
1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred
CPOE must be obtained within 2 weeks of hire if Medical Assistant Certification is not obtained upon hire required
High school diploma or equivalent required
Medical Assistant experience preferred for Graduate of a Medical Assistant Program or 2+ years of experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred
Training or related experience required
Experience using Electronic Health Record (EHR)
Urgent care experience preferred
One of the following certifications is required at time of hire: ARMA- American Registry of Medical Assistants
CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health)
NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals)
Or the following certifications are excepted at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN
EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
CNA - Certified Nursing Assistant
Basic Life Support (BLS) required at time of hire.

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Critical Thinking SkillsPatient Care ManagementOnboarding ProcessOrganizational SkillsCommunication Skills

Soft Skills

Interpersonal SkillsCoaching SkillsTeam Collaboration

Certifications

Certified Clinical Medical Assistant (CCMA)Certified Medical Assistant (CMA)Registered Medical Assistant (RMA)National Certified Medical Assistant (NCMA)Basic Life Support (BLS)