GoHealth Urgent Care

Medical Assistant / Rad Tech

GoHealth Urgent Care

full-time

Posted on:

Location Type: Office

Location: Anderson • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Conduct patient registration, secure required paperwork and insurance documentation, and verify insurance and patient eligibility
  • Process co-pays and schedule patient appointments for assigned center
  • Coordinate provider referrals to assigned Specialist
  • Answer patient questions regarding their care and keep them informed of their status
  • Inform technical staff of patient flow
  • Prepare patients for examination, conduct interviews to verify patient information and record medical history
  • Perform preliminary physical tests (blood pressure, weight, temperature) for vital signs and escalate critical cases to provider
  • Conduct point of care testing as needed (flu, strep, urinalysis, ECG, HCG) and provide patient information to provider
  • Stock supplies and maintain exam rooms, front desk, and reception area; ensure providers have needed medical supplies
  • Complete order sheets to maintain supply inventory levels and check expiration dates on supplies
  • Maintain medical records and scan charts to patient files
  • Answer phone calls, collect and sort postal correspondence, and ensure reception is well maintained
  • Conduct courtesy call-backs for patient follow-up
  • Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building
  • Follow operating instructions for daily controls and calibration of equipment; maintain QA/QC logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed
  • Perform other duties as assigned

Requirements

  • Graduate of a Medical Assistant Program preferred
  • 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred
  • High school diploma or equivalent required
  • Medical Assistant experience OR 2+ years of Medical Assistant experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred
  • Knowledge of medical terminology strongly preferred
  • Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA))
  • One of the following certifications required at the time of hire: CCMA, CMA, RMA, NCMA, NRCMA, LPN/LVN/RN, EMT (NREMT), or CNA

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
patient registrationinsurance verificationvital signs measurementpoint of care testingmedical record maintenancesupply inventory managementQA/QC loggingpreventive maintenancecash handlingmedical terminology
Soft skills
communicationpatient careorganizational skillsinterpersonal skillsproblem-solvingattention to detailtime managementcustomer serviceteam collaborationadaptability
Certifications
Basic Life Support (BLS)CCMACMARMANCMANRCMALPNLVNRNCNA