Head of People

Gogolook

Head of People leading HR strategy and organizational transformation in anti-scam technology company Gogolook. Focused on culture shaping, internal communications, and global people operations.

Posted 8/2/2026full-timeTaipei • 🇹🇼 TaiwanLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in HR leadership, change management, and organizational design, with a strong focus on culture shaping and internal communications. Proficient in managing cross-border teams and aligning talent strategy with business goals to drive operational success.

Highest-signal resume keywords

HR LeadershipChange ManagementCulture ShapingInternal CommunicationsCross-Border Team Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Organizational DesignTalent ReviewPolicy ExecutionWorkforce PlanningPerformance Management

Soft Skills

Interpersonal CommunicationPersuasion SkillsJudgment

Industry Keywords

Cross-Border EmploymentMultinational OrganizationsHR ProcessesOrganizational FitnessCultural Differences

About the role

Key responsibilities & impact

Co-define the company's 3–5 year organizational and talent blueprint with the leadership team, and translate it into actionable plans.
Lead organizational design, role architecture, and talent review to ensure the right people are in the right positions and empowered accordingly.
Lead change management, designing complete change and communication pathways during reorganizations, expansions, and role adjustments.
Clearly connect talent strategy to business goals so the organization can see the causal link between organizational fitness and achieving operational targets.
Define, amplify, and incubate the company's core culture, turning it from slogans into observable, repeatable behaviors.
Establish a systematic internal communications strategy and cadence, especially for policy rollouts, organizational changes, and sensitive topics, designing a full playbook across message, audience, timing, and channel.
Use strong interpersonal judgment to prioritize issues and shape rollout strategy.
Translate strategy and systems into clear policies, and own execution, not just process design.
Design end-to-end rollout and communication plans for key policies (e.g., performance systems, cross-border HR regulations), ensuring both execution capability and communication strategy are in place.
Make decisions through systems and structure, building a management culture that values functional expertise.
Review and optimize existing HR processes, identifying and closing gaps.
Take ownership of and upgrade the overall HR function, closing gaps in the company's HR expertise.
Lead and develop the HRBP, COE, and HR Operations teams, building a scalable People operating system.
Serve as people advisor to the leadership team, providing professional judgment and an independent perspective on performance management, talent development, and organizational health.
Oversee workforce planning and operations across Taiwan and overseas teams, ensuring consistent implementation of systems and culture across markets.
Design an organizational culture that meaningfully engages overseas teams, rather than one that only works in a single market.
Understand cross-border employment, compliance, and local cultural differences to support the company's continued international expansion.

Requirements

What you’ll need

15+ years of HR experience, including at least 5–7 years in a senior management/leadership role.
Hands-on experience leading the HR function of mid-to-large-scale or multinational organizations.
Experience in change management, with the ability to clearly articulate what happened, how it was designed, and the outcome.
Demonstrable track record in culture shaping and internal communications, particularly in policy execution and sensitive-message communication.
Experience managing or closely collaborating with cross-border/cross-cultural teams (not limited to the Taiwan market alone).
Excellent interpersonal communication and persuasion skills.
Fluent in Mandarin and English, with the ability to communicate effectively in international contexts.

Benefits

Comp & perks

A direct reporting line to the CEO, with real ownership over the company's People & Culture direction.
A fast-growing, mission-driven international team dedicated to fighting fraud.