GoFundMe.org

Senior Benefits Analyst

GoFundMe.org

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $90,000 - $135,000 per year

Job Level

Senior

About the role

  • Report to the Benefits Manager and support a growing global benefits function focused on leave administration, billing, compliance, communications, and analytics.
  • Serve as the primary administrator for all domestic and international leave of absence programs, including medical, parental, personal, and statutory leaves.
  • Conduct Leave of Absence (LOA) intake meetings, maintain accurate records using external and internal platforms, and partner with managers and People Partners on return-to-work planning.
  • Monitor compliance with FMLA, ADA, FEHA, and other statutory requirements across multiple jurisdictions and own the interactive process for workplace accommodations.
  • Own monthly reconciliation for all domestic and international benefit plans; ensure timely and accurate payment of invoices, track variances, and escalate discrepancies.
  • Support compliance reporting (5500, PCORI, ACA, state filings) and maintain process documentation and audit controls for benefits operations.
  • Partner to analyze medical and pharmacy claims data, identify cost drivers, support stop-loss reporting and quarterly claim reviews, and assist with modeling plan design changes and contribution scenarios.
  • Track performance of disease management, wellness, and vendor point solutions to evaluate ROI and maintain benchmarking data to guide self-funded plan decisions.
  • Design employee communication materials for Open Enrollment and program rollouts, create visual assets and short-form videos, partner with DEIB, and support training sessions and benefits office hours.
  • Collaborate with Benefits Manager, People Partners, Finance, Payroll, brokers, and external carriers on renewals, RFPs, vendor implementations, and benefits projects.
  • Leverage HRIS and reporting tools (e.g., Paylocity, Bswift, Visier, or similar) to generate insights and improve processes.

Requirements

  • 5+ years of experience in benefits administration, with exposure to both U.S. and international programs.
  • Strong knowledge of leave of ADA, FEHA, absence laws, workplace accommodations and compliance requirements.
  • Experience supporting or exposure to self-funded medical plans is a strong plus.
  • Analytical mindset with experience interpreting data, running reports, and identifying trends.
  • Proficiency with Excel/Google Sheets; experience with HRIS and benefits platforms.
  • Strong project management and organizational skills with high attention to detail.
  • Excellent communication skills, with the ability to translate complex benefits information into employee-friendly language.
  • Ability to create videos, visuals, and presentations that simplify complex benefits topics.
  • Experience with tools such as Canva, Adobe Creative Suite, or equivalent.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
benefits administrationleave of absence managementcompliance reportingdata analysisproject managementExcelGoogle SheetsHRISself-funded medical plansreport generation
Soft skills
analytical mindsetattention to detailexcellent communicationorganizational skillsability to simplify complex topicscollaborationtraining facilitationcreative designproblem-solvinginterpersonal skills
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