GoFundMe.org

Customer Lifecycle Manager

GoFundMe.org

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $70,500 - $105,500 per year

Job Level

JuniorMid-Level

About the role

  • Design & Execute Email Campaigns
  • Segment & Personalize Customer Journeys
  • Drive Email Engagement
  • Collaboration with cross-functional teams

Requirements

  • 2+ years of professional experience in B2B lifecycle marketing, email marketing, or customer engagement.
  • Hands-on experience with email service providers (Marketo or Braze preferred) and marketing automation.
  • Strong background in A/B testing, experimentation, and lifecycle analytics.
  • Ability to operate with speed, agility, and data-driven decision-making.
  • Excellent communication and collaboration skills, with the ability to influence across teams.
  • A passion for supporting nonprofits and helping them succeed with GoFundMe Pro.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
  • Paid time off
  • Professional development opportunities
  • Financial assistance for hybrid work
  • Family planning support
  • Generous parental leave
  • Flexible time-off policies
  • Mental health and wellness resources

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
B2B lifecycle marketingemail marketingcustomer engagementA/B testingexperimentationlifecycle analyticsmarketing automation
Soft skills
communicationcollaborationinfluenceagilitydata-driven decision-making