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Tech Stack
Tools & technologiesJavaScriptServiceNow
About the role
Key responsibilities & impact- Develop and configure solutions within the ServiceNow platform
- Implement and customize the Customer Service Management (CSM) module
- Build workflows, business rules, scripts, and integrations
- Support configuration and enhancement of ServiceNow applications
- Work closely with business consultants and stakeholders to translate requirements into technical solutions
- Perform testing, troubleshooting, and system optimization
- Ensure best practices and platform standards are followed
Requirements
What you’ll need- 5+ years of hands-on experience with ServiceNow development
- Experience implementing or customizing ServiceNow CSM
- Experience with JavaScript scripting within ServiceNow, Workflow configuration and Integrations and platform customization.
- Experience working in Agile delivery environments
- Fluency in Portuguese is a must
- Required certifications:
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Implementation Specialist – Customer Service Management (CIS- CSM)
Benefits
Comp & perks- This is a four-month contract position, with the possibility of extension based on client needs.
- This position is for an independent contractor, through a payroll platform.
- The talent will work REMOTELY allocated at our client.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ServiceNow developmentCustomer Service Management (CSM)JavaScript scriptingWorkflow configurationIntegrationsPlatform customizationTestingTroubleshootingSystem optimizationAgile delivery
Soft Skills
CommunicationCollaborationRequirements translationProblem-solving
Certifications
ServiceNow Certified System Administrator (CSA)ServiceNow Certified Application Developer (CAD)ServiceNow Certified Implementation Specialist – Customer Service Management (CIS- CSM)
