Customer Support

• Communicate with clients via email, chat, and phone to provide timely, helpful, and accurate assistance
• Help clients review and finalize key details such as booking confirmations, service timelines, and itinerary support
• Deliver clear guidance by identifying client needs and walking them through the best available options
• Maintain up-to-date records of interactions and updates within internal systems
• Collaborate with internal teams to help resolve escalated or complex situations professionally
• Ensure a smooth and satisfying client experience through proactive follow-up and support

Customer Experience Coordinator – Email, Chat, Call

Customer Service Assistant

Especialista en Servicio al Cliente