Customer Experience Associate
GoDaddy
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Serve as the main point of contact for clients via email, chat, and phone
- Assist with scheduling, follow-ups, and ensuring client needs are met promptly
- Maintain accurate records and document all client interactions
- Collaborate with internal teams to resolve issues and improve client satisfaction
- Monitor ongoing projects and provide updates to management
- Identify opportunities to streamline processes and enhance client experience
Requirements
- Must be 18 years of age or older
- Strong written and verbal communication skills
- Excellent organizational and multitasking abilities
- Comfortable using digital tools and platforms for remote collaboration
- Ability to work independently and meet deadlines
- Previous experience in customer service, administration, or remote support is a plus but not required
Benefits
- Flexible remote work schedule
- Opportunities for professional growth and development
- Access to company resources and training programs
- Supportive and collaborative team environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
written communicationverbal communicationorganizational skillsmultitaskingindependent workdeadline management