Partner with mid‑ to large‑scale organizations to design custom learning strategies that measurably drive behavior change.
Conduct needs analysis using surveys and client meetings.
Translate insights into SMART goals and measurable success criteria.
Identify root causes of learning challenges and propose actionable, innovative change plans.
Present recommendations to senior leaders with clearly defined timelines.
Curate learning programs from Go1’s 100,000+ course library, ensuring content directly aligns with client business goals.
Develop a comprehensive knowledge of the Go1 library, including its content partners, formats, and individual courses.
Identify high‑impact resources that match client goals (e.g. learning objectives, language coverage, course length and style, etc.).
Design learning paths that are tailored to support learners at different levels of proficiency.
Support compliance with industry requirements (e.g., HIPAA, ISO, regulatory standards where applicable).
Deliver content within agreed timelines while meeting quality benchmarks.
Work closely with Customer Success Managers to enhance client relationships and the delivery of learning solutions.
Join client calls and meetings alongside CSMs to capture requirements and clarify objectives.
Draft clear, professional follow-up emails that summarize discussions, next steps, and deadlines.
Actively follow up on pending items across various client projects, ensuring each action is documented upon completion.
Collaborate with sales teams to convert prospects into clients by identifying pain points and delivering tailored playlists that showcase specific Go1 content relevant to the prospect’s industry.
Requirements
Learning & Development professional (3+ years)
Proven experience designing and delivering learning programs for adult audiences in corporate or organizational contexts.
Able to cite examples of translating stakeholder insights into measurable initiatives, with clear business impact (e.g., improved KPIs, engagement rates).
Familiar with compliance-driven content (e.g., HIPAA, ISO, industry-specific regulations).
Professional, concise writing skills for follow-up emails, summaries, and client-facing documentation.
Confident in live client meetings and calls, capturing needs accurately and asking clarifying questions in real time.
Skilled at adapting communication style to executives, managers, and learning participants.
Comfortable using Excel for curating and basic data analysis.
Curious and proactive about exploring AI tools and emerging technologies to improve workflow or learner experience.
Proficient with virtual meeting tools (Teams, Zoom) and collaborative platforms (SharePoint, Miro, Slack).
Benefits
Competitive incentive plan in addition to salary
Employee Stock Option Plan
Insurance benefits with generous premium coverage
Flexible approach to work
Monthly work from home or transport reimbursement
One time work from home office set up budget
Unlimited access to the Go1 Learning Hub
Professional development fund
Volunteer leave to give back to the community
PTO + Wellbeing days
Flexible public holidays - take the days off that are important to you, swap out the ones that are not
Family planning & parental leave, plus support for parents returning to work
Wellness initiatives and an Employee Assistance Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.