Content Operations Associate
Go1
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 per year
Job Level
JuniorMid-Level
About the role
- Own the full lifecycle of the content we distribute
- Onboarding, quality and metadata checks, accessibility, to retirement
- Manage and evolve our internal CRM
- Iterate on existing processes and workflows to improve efficiency, scalability, and quality
- Support ongoing evolution of CRM to optimise team performance
- Implement automation processes and new tools
- Collaborate with diverse teams to enhance internal workflows
- Maintain clear and accurate documentation for Content Operations processes
Requirements
- At least one year of experience in an administrative or customer support role
- Strong Attention to Detail
- Process Improvement Mindset
- Tech-Savvy
- Excellent Organisational Skills
- Collaborative Spirit
Benefits
- Competitive incentive plan in addition to salary
- Employee Stock Option Plan
- Insurance benefits with generous premium coverage
- Flexible approach to work
- Monthly work from home or transport reimbursement
- One time work from home office set up budget
- Unlimited access to the Go1 Learning Hub
- Professional development fund
- Volunteer leave to give back to the community
- PTO + Wellbeing days
- Flexible public holidays - take the days off that are important to you, swap out the ones that are not
- Family planning & parental leave, plus support for parents returning to work
- Wellness initiatives and an Employee Assistance Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
Attention to DetailProcess Improvement MindsetTech-SavvyOrganisational SkillsCollaborative Spirit