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CNESST Claims Management Advisor
Go RHHandle complex and high‑stakes CNESST claims (including polytrauma and psychological diagnoses). Develop strategies, coordinate with legal and internal partners, and contribute to continuous improvement in a hybrid full‑time role.
Tech Stack
Tools & technologiesTypeScript
About the role
Key responsibilities & impact- Manage complex, high-stakes cases: polytrauma, psychological diagnoses, from file opening to closure.
- Conduct in-depth analysis: identify root causes, detect inconsistencies and guide optimal decisions.
- Develop and implement strategies: temporary work assignments, medical expert assessments, contesting decisions, cost sharing, drafting comments on the Employer's Notice, and handling reimbursement requests.
- Communicate strategically with injured employees, Operations teams, the CNESST and internal partners.
- Collaborate with internal and external lawyers to build strong cases.
- Contribute to continuous improvement: participate in workplace visits with the CNESST and work closely with the team.
Requirements
What you’ll need- Proven experience: minimum 3 years in CNESST claims management or a similar field.
- Natural curiosity and investigative mindset: thorough analysis and exploration of all leads.
- Strong analytical skills and an instinct for identifying key issues and anticipating risks.
- Proactive approach to guide decisions and optimize practices.
- Organized, rigorous and flexible, with the ability to adapt to complex situations.
- Team player with a desire to contribute to knowledge sharing and the team’s collective development.
- Functional bilingualism (French and English) required.
Benefits
Comp & perks- Stability and balance: permanent, 40-hour work week with a hybrid work model to support work–life balance.
- Comprehensive benefits: group insurance including telemedicine and a group RRSP with employer contribution to help secure your future.
- Time off and personal well-being: in addition to annual vacation, you receive 5 sick days and 3 personal days per year.
- Stimulating environment: passionate colleagues, a collaborative atmosphere and strong team spirit.
- Everyday wellness: access to an affordable cafeteria, on-site gym with varied classes (HIIT, yoga) and free parking at the Montreal office. The Quebec City office is conveniently located near highways and numerous restaurants.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CNESST claims managementcase managementroot cause analysisstrategic communicationmedical expert assessmentscost sharingreimbursement requestsdrafting commentsinvestigative analysisdecision optimization
Soft Skills
analytical skillsproactive approachorganizational skillsflexibilityteam playercuriosityrigoradaptabilitycommunication skillsknowledge sharing