GO - Global Outsourcing

Business Development Manager – All-Inclusive Resort

GO - Global Outsourcing

full-time

Posted on:

Location Type: Remote

Location: California • Louisiana • United States

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About the role

  • Support revenue‑generating initiatives for all‑inclusive and select resort properties of a leading global hotel company through strategic partnerships with wholesalers and travel agents.
  • Build and maintain strong relationships with wholesale partner business development managers and front‑line travel agents within the designated territory.
  • Represent all‑inclusive and resort properties through in‑person and virtual sales calls, webinars, trainings, territory events, and familiarization (FAM) trips.
  • Plan and execute joint sales initiatives with wholesale partners, including agency visits, educational sessions, and promotional activations.
  • Deliver compelling, tailored sales presentations and materials that drive awareness, advocacy, and conversion across wholesale and travel‑agent channels.
  • Translate property features, resort experiences, room categories, and brand differentiators into clear, accurate, and easy‑to‑sell narratives.
  • Provide engaging product education that enables travel advisors to confidently understand key selling points, ideal guest profiles, and unique value propositions.
  • Develop concise selling tools, talk tracks, and support materials that simplify product knowledge and enhance advisor confidence and conversion.
  • Maximize advisor reach by engaging a high volume of selling travel agents during each interaction, event, or initiative.
  • Accurately record and maintain all sales activities, partner engagements, and travel‑agent interactions in Salesforce.
  • Maintain an up‑to‑date Outlook calendar reflecting meetings, sales calls, events, and travel.
  • Manage expenses and ensure timely, accurate submission of required documentation.
  • Participate professionally in required meetings, conference calls, and internal forums.
  • Collaborate effectively with internal stakeholders to support territory initiatives and commercial priorities.
  • Demonstrate flexibility to work non‑standard hours and perform reasonable ad‑hoc duties as needed.
  • Analyze wholesaler and travel‑agent account profiles to identify opportunity, prioritize relationships, and focus efforts on high‑potential partners.
  • Develop account‑specific sales strategies using relevant data to guide call planning, engagement approach, and content.
  • Segment and prioritize partners based on performance, market opportunity, brand alignment, and growth potential.
  • Customize presentations and messaging using insights and independent judgment to ensure relevance and impact.
  • Review performance trends with partners to understand drivers of growth or decline and identify new business opportunities.
  • Leverage market insights and advisor feedback to refine property positioning and make the resort portfolio easier to understand, recommend, and sell.

Requirements

  • 3–5 years of relevant sales experience within the hospitality or travel industry
  • Strong relationship‑building and stakeholder‑management skills, with the ability to engage and influence wholesalers and travel agents across multiple channels
  • Established network of travel advisors, host agencies, consortia, and/or wholesale partners within the designated territory, with the ability to activate relationships quickly
  • Proven ability to confidently represent a diverse portfolio of all‑inclusive and resort properties with strong brand alignment
  • Excellent communication and presentation skills, both in‑person and virtual, with the ability to tailor messaging to different audiences
  • Effective storyteller with the ability to translate resort experiences, product features, and value propositions into engaging, easy‑to‑sell narratives
  • Strong product knowledge and attention to detail, including room categories, inclusions, guest fit, and competitive differentiation
  • Experience delivering engaging educational sessions and trainings that build advisor confidence and advocacy
  • Solid understanding of the Mexico and Caribbean all‑inclusive and resort landscape and current leisure travel advisor needs
  • Strong organizational and planning skills, with the ability to manage a broad territory, multiple priorities, and frequent travel
  • Commercially minded, with the ability to identify opportunity, assess account potential, and prioritize efforts accordingly
  • Comfortable working independently in a field‑based, remote role while collaborating effectively with internal teams
  • High level of professionalism, accountability, and attention to detail
  • Proficiency with CRM and reporting tools (e.g., Salesforce and Microsoft Office)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experienceproduct knowledgeaccount managementpresentation skillsstorytellingeducational trainingdata analysisstrategic planningrelationship managementterritory management
Soft Skills
relationship buildingstakeholder managementcommunicationorganizational skillsplanning skillsflexibilityprofessionalismaccountabilityattention to detailinfluence