GO - Global Outsourcing

Outside Sales

• Promote a collaborative, supportive workplace culture grounded in integrity and continuous improvement.
• Manage the full employee lifecycle (onboarding, changes, offboarding) with accurate documentation and smooth execution.
• Oversee benefits administration, including health insurance and 401(k) plans, enrollments, renewals, and employee inquiries.
• Maintain confidential HR records while ensuring data privacy and compliance.
• Serve as the primary point of contact for employee questions, responding promptly and service-oriented.
• Administer employee recognition programs.
• Prepare and share monthly team communications highlighting key updates.
• Create and distribute employee and stakeholder surveys to support engagement initiatives.
• Manage company equipment tracking and coordinate distribution and returns with IT.
• Coordinate celebratory communications such as birthdays, work anniversaries, and holiday cards.
• Create and post job requisitions for approved roles, ensuring alignment with hiring needs.
• Review applications in the HRIS, conduct pre-screen interviews, and manage candidates through each stage of the hiring workflow.
• Manage all pre-hire and rehire documentation and lead end-to-end onboarding.
• Administer performance review cycles in ADP Workforce Now.
• Maintain organizational charts, team materials, and prepare presentations.

HR & People Operations Manager – Hospitality Field Sales Team

Business Development Rep

• Drive awareness, engagement, and advocacy across wholesale and travel-agent channels
• Support revenue-generating initiatives through partnerships with wholesalers and travel agents
• Build and maintain relationships with wholesale partner business development managers and travel agents
• Represent properties through in-person and virtual sales calls, webinars, trainings, events, and FAM trips
• Plan and execute joint sales initiatives with wholesale partners
• Deliver tailored sales presentations and materials
• Provide engaging product education for travel advisors
• Develop concise selling tools and support materials
• Maximize advisor reach during interactions, events, or initiatives
• Accurately record and maintain sales activities in Salesforce
• Collaborate effectively with internal stakeholders to support territory initiatives

Business Development Manager, All-Inclusive and Resort

Manager

• Support revenue‑generating initiatives for all‑inclusive and select resort properties of a leading global hotel company through strategic partnerships with wholesalers and travel agents.
• Build and maintain strong relationships with wholesale partner business development managers and front‑line travel agents within the designated territory.
• Represent all‑inclusive and resort properties through in‑person and virtual sales calls, webinars, trainings, territory events, and familiarization (FAM) trips.
• Plan and execute joint sales initiatives with wholesale partners, including agency visits, educational sessions, and promotional activations.
• Deliver compelling, tailored sales presentations and materials that drive awareness, advocacy, and conversion across wholesale and travel‑agent channels.
• Translate property features, resort experiences, room categories, and brand differentiators into clear, accurate, and easy‑to‑sell narratives.
• Provide engaging product education that enables travel advisors to confidently understand key selling points, ideal guest profiles, and unique value propositions.
• Develop concise selling tools, talk tracks, and support materials that simplify product knowledge and enhance advisor confidence and conversion.
• Maximize advisor reach by engaging a high volume of selling travel agents during each interaction, event, or initiative.
• Accurately record and maintain all sales activities, partner engagements, and travel‑agent interactions in Salesforce.
• Maintain an up‑to‑date Outlook calendar reflecting meetings, sales calls, events, and travel.
• Manage expenses and ensure timely, accurate submission of required documentation.
• Participate professionally in required meetings, conference calls, and internal forums.
• Collaborate effectively with internal stakeholders to support territory initiatives and commercial priorities.
• Demonstrate flexibility to work non‑standard hours and perform reasonable ad‑hoc duties as needed.
• Analyze wholesaler and travel‑agent account profiles to identify opportunity, prioritize relationships, and focus efforts on high‑potential partners.
• Develop account‑specific sales strategies using relevant data to guide call planning, engagement approach, and content.
• Segment and prioritize partners based on performance, market opportunity, brand alignment, and growth potential.
• Customize presentations and messaging using insights and independent judgment to ensure relevance and impact.
• Review performance trends with partners to understand drivers of growth or decline and identify new business opportunities.
• Leverage market insights and advisor feedback to refine property positioning and make the resort portfolio easier to understand, recommend, and sell.

HR & People Operations Manager – Hospitality Field Sales Team

Business Development Manager, All-Inclusive and Resort

Business Development Manager – All-Inclusive Resort