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About the role
Key responsibilities & impact- Serve as a primary client contact, leading communication, planning discussions, and performance reviews
- Build strong, trust-based relationships through strategic guidance and consistent delivery
- Lead client meetings, including performance reviews, strategic planning sessions, and quarterly business reviews
- Manage client expectations and proactively address questions, challenges, or opportunities
- Own the development and execution of integrated marketing strategies aligned with client goals
- Translate performance data into clear insights, recommendations, and optimization plans
- Identify opportunities to improve campaign performance and drive measurable results
- Oversee timelines, workflows, and deliverables across accounts, ensuring consistency and quality
- Lead the full lifecycle of complex marketing initiatives from initial discovery and strategic inception through to final execution and reporting, ensuring all deliverables meet high-quality standards and client objectives.
- Support budget pacing and ensure alignment between scope and execution
- Proactively identify risks and develop solutions to keep work on track
- Simultaneously oversee a diverse portfolio of workstreams, effectively prioritizing tasks and managing resources in a fast-paced environment to meet rigorous deadlines without sacrificing attention to detail.
- Partner with media, creative, SEO, public relations, social media and analytics teams to ensure cohesive strategy and execution
- Develop clear briefs that translate strategy into actionable direction for internal teams
- Ensure feedback is effectively communicated and implemented across all teams
- Provide guidance and mentorship to Account Coordinators and Account Strategists
- Support onboarding and development of junior team members
- Lead by example in communication, organization, and strategic thinking
- Ensure all deliverables are accurate, insight-driven, and aligned with client expectations
- Maintain high standards of quality across all outputs and communications
Requirements
What you’ll need- Bachelor’s degree required
- 6 to 8 years of experience in digital marketing, account management, or related field
- Agency experience preferred
- Strong experience managing multi-channel digital campaigns
- Experience working with ecommerce and/or B2B clients is a plus
- Working knowledge of digital marketing channels, including owned media (SEO & GEO), paid media (search, social, and programmatic), Email & SMS, and more.
- Hands-on experience with paid media platforms is strongly preferred
Benefits
Comp & perks- Professional development opportunities
- Flexible working arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital marketingaccount managementmulti-channel digital campaignsSEOGEOpaid mediasearchsocial mediaprogrammaticEmail & SMS
Soft Skills
communicationstrategic thinkingorganizationrelationship buildingmentorshipproblem-solvingprioritizationattention to detailclient managementteam collaboration
